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European Auto Expo
Lodi, NJ
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European Auto Expo had great internet pricing with even better inventory, this combination lured me in and had me drive almost 2 hours from PA to make a purchase. They had plenty of C 300s to choose from, better inventory, this combination lured me in and had me drive almost 2 hours from PA to make a purchase. They had plenty of C 300s to choose from, and once I narrowed it down Sam who I had talked to over the phone earlier in the day was just as helpful in person. The purchasing experience was like nothing I've seen before, we didn't have to haggle back and forth and waste time. The price was right from the get go and Mero took care of the financing quickly and got me a great interest rate! I was unfortunately unable to drive the car off the lot that day due to Hurricane Sandy's aftermath but they made arrangements for me to come pick up the car after their hours of operation. From beginning to end Sam and the rest of the staff were friendly and gave me the attention I deserved as a customer. I highly recommend this dealership and I will definitely do business with them again! More
I am upset to return to this site to see that my initial review was removed due to not responding to a response I had received from the dealer previously. I unfortunately was unable to see the response but review was removed due to not responding to a response I had received from the dealer previously. I unfortunately was unable to see the response but nevertheless I am happy to leave a new review. Please understand that I am a district customer service sales manager and can recognize good service and poor service when I encounter it. I initially came upon European auto on the internet while looking for a used BMW 5 series. I had previously purchased a 5 series CPO directly from BMW 2 years previously. I purchased it with an extended warranty and never had to bring the vehicle in once for service. It drove like a dream. So this time I decide to purchase a vehicle from a used car dealer and not from BMW directly. Fault number one. I went to the dealership and met with a salesman by the name of Lou. I had spoken to him previously over the phone. Nice guy- good manner about him. Called me daily. He worked for the sale. I found a 5 series that I liked. Signed on the line and drove off into the sunlight, Only for the transmission light to come on 5 miles down the road with reduced handling along with bucking from the tranny, I proceeded to call Lou and Lenny (the owner). They drove down the road and picked me up. Thought it might have been a freak event but it happened 3 times before we got back to the lot. Its now 11pm and raining. At this point anyone with a brain would have canceled the deal and went elsewhere. Not me. I proceed to randomly choose another 5 series. 535i sport and luxury package. Nice. started the car. It had several maintenance lights on like oil change tire pressure and inspection. No biggie. We redo the loan and again I drive off into the night. To make a long story short I bought a LEMON! and they don't care. It tooks over a month to get my registration. I drove around with expired temporary plates for weeks. I called daily and kept being told that someone would call me back. Right! The car came with no mats and no owner manual. I purchased the vehicle three months ago and have spent over 3K in repairs. I had a bent rim and a cracked rim all of which were done previously as you can see that it was previously repaired, 3 fuel injectors go, leak in rear differential, bald tires all around, engine oil cabin filter seal is cracked leaking engine oil and now just tonight I had to park it on the side of the road because the engine is overheating. Im guessing radiator or water pump. I cant wait to hear what this is going to set me back. The car drives like crap. I am so upset. Whats crazy is that Lenny assured me that all their vehicles are thoroughly checked by a BMW mechanic. That's a load of crap. They took advantage of me as a woman and I resent that, I will report to the BBB as well as look into getting an attorney, I purchased this veh with 52K miles. It drives like it has 300K miles. I am so upset. I would never recommend anyone to do business here. They love you up until you sign on the line and then after that they dont know you. i purchased this veh to the tune of 38K dollars and its been a nightmare ever since. Lenny you and Nero should be ashamed! Dont think about doing business here. There are millions of other dealers who will treat you right who sell the same car. A dealer is a dime a dozen. Its just finding a good one thats the hard part. Let me save you the heart ache by telling you to move on! Update: I have traded in the lemon car which needed at water pumo installed at a price tag of $1800. I had extreme negative equity within this car but it left me with no choice but to rolll it into a new veh.Lesson well learned here. European Auto Expo I am ready and willing to respond to your response to this! More
I contacted this dealership, after seeing a used toyota Avalon on line, which was the type of car that i was looking for. After speaking to the salesman Ernest, who was very pleaseant, I decided to come to Avalon on line, which was the type of car that i was looking for. After speaking to the salesman Ernest, who was very pleaseant, I decided to come to the dealership to look at the car. The car was brought over from another lot. I took it for a test drive and decide to make a deposit. The sales manager Ernesto also helped in completing the sale. They BOTH were very professional and sincere. I felt very comfortable, and satisfied with everything. The car was great they prepped the car and took care of everything. I would recommend this dealership and also recommend the salesman Ernest who was excellent !!! Thank you European Auto Expo !!! More
My experience was very good from start to finish. My salesman Noah was patient and the car I selected is so nice to drive! They worked with me to get the best financing and I would recommend them to oth salesman Noah was patient and the car I selected is so nice to drive! They worked with me to get the best financing and I would recommend them to others. More
I walked in last saturday and was greeted by Sam who ended up helping me out with my whole process. Sam and everyone i met during my time there were all exceptionally friendly and knowledgeable. They ga ended up helping me out with my whole process. Sam and everyone i met during my time there were all exceptionally friendly and knowledgeable. They gave me extremely helpful feedback and suggestions. My credit score is not one of the best but Sam and Mero ( their financial representative) were able to work out a great deal for me on an 08 Audi A6. Overall i would highly recommend this dealer for anyone looking to purchase any kind of vehicle. The staff, cars, atmosphere, and pricing are top of the line! More
Well I went in there thinking I am gonna get ripped off. I bought cars from used car dealerships before and I have never had a good nor pleasant experience. It was different with this one though, especially I bought cars from used car dealerships before and I have never had a good nor pleasant experience. It was different with this one though, especially because the guy who helped me was extremely friendly and helpful. This guy definitely knows his cars - he showed me around, explained all the options that come with each car and what deals he can give me for each. I ended up buying a BMW, he really sold me on that one. That was 2 months ago and I have to say, I still haven't had any issues. Good dealership, I'd recommend them to anyone. They don't xxxxxxxx around, which I like. More
MY WIFE AND I RECENTLY PURCHASED A VEHICLE WISH WE HAD TO RETURN WITHIN 24 HOURS RADIATOR START LEAKING AND ENGINE LIGHT CAME ON BEWARE OF THIS DEALERSHIP STAY AWAY VERY CROOKED. RETURN WITHIN 24 HOURS RADIATOR START LEAKING AND ENGINE LIGHT CAME ON BEWARE OF THIS DEALERSHIP STAY AWAY VERY CROOKED. More
I recently purchased a immaculate, amzaing, beautiful white BMW X5 that I was dreaming for! I came across European Auto through the internet and went and called right away about the X5 I was interested i white BMW X5 that I was dreaming for! I came across European Auto through the internet and went and called right away about the X5 I was interested in. I was immedatly given an appointment from a man by the name of Noah over the phone, he was extemley nice, and professional. As soon as I got there he took me for a test drive, and I was in love!!! Mero the sales manager, worked everything out for me from the begining of the transaction to the end! I am a very happy customer!! Go European!! More
I visited the dealership after seeing a BMW 335 Coupe that perfectly matched my budget on their website. I was greeted by one of the employees, Sam, who helped me make my final decision by laying out eve that perfectly matched my budget on their website. I was greeted by one of the employees, Sam, who helped me make my final decision by laying out every detail about this car. Not only was he polite and friendly, but was very informative about the cars on the lot. Overall, I got a very good price and great customer service. Will definitely recommend to friends and family! More
I came connected online with the sales team and I got an immediate phone call from Luis who scheduled an appointment. Johana was quick to respond to any questions I had and I finally met the whole team w immediate phone call from Luis who scheduled an appointment. Johana was quick to respond to any questions I had and I finally met the whole team who were a pleasure. Luis and Nero worked hard and fast to suit me with a car they saw suited for me without making me feel pressured despite my poor credit. if anything they gave me more info than I could to help me build my credit for the future. They got me in and out of there and I am pleased to have walked out with my new Mercedes. They made the whole transaction pleasurable and I never once felt like they were only trying to make a quick sale. I recommend their dealership, with the whole staffs level of friendliness, knowledge of what they have in stock and on hand and most of all their proffesionalism. I will be back again and would recommend friends and family Maryam St. P More