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European Auto Expo
Lodi, NJ
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They are liars, gave me one price over the phone and when I asked them to fax bill of sale to my bank I discover a price jump of over 6k. What a waist of time an energy. They claim that are car prices do not I asked them to fax bill of sale to my bank I discover a price jump of over 6k. What a waist of time an energy. They claim that are car prices do not include down payment of 3k etc etc etc. If you looking for a decent car from reputable establishment, keeping looking, this place is not for you. More
These guys take sleazy to a new low…I saw their ad on cars.com and e-mailed them to a prompt return call. I told them how much I was looking to pay for the vehicle and after checking with the manager wa cars.com and e-mailed them to a prompt return call. I told them how much I was looking to pay for the vehicle and after checking with the manager was told they could agree to the price as long as I put $3,000 down and financed through them. This worked for me but having been burned by used car people before I wanted assurances that the rate was acceptable so gave my info online and was assured the best rate (which wasn’t surprising as I have great credit). Still a bit nervous, I decided to Google them…bad reviews on Yelp (1.5 stars) and 1 star on njbusinessfinder…but with not many reviews on either so I looked at Cars.com and they had mostly good reviews so I decided to give them the benefit of the doubt…big – BIG mistake. When I arrived they were cleaning and waxing my car…I was impressed…then I looked inside and saw the interior did not match the description of the car I wanted. The salesperson acted surprised and incredulous so I checked the VIN (I had brought the carfax with me)…no definitely not the same car though it was the same year and approximate mileage. It was the old bait & switch. Oh but they would give me the same price…yada yada yada…I should have left then but not being married to the interior I decided to test drive and move ahead. Forward to credit terms…turns out I actually hadn’t been approved but they can sort everything out except they couldn’t give me the lowest rate because of the year of the car…just .3% higher…ok I’m a dufus for staying around this long but I wanted to drive away in my new set of wheels…then he tells me how much the payment will be. So I pull out my smartphone and Google Car Finance Calculator and find that the monthly amount I should pay is $60 per month less. I ask the sleaze what the deal is and he starts to go through the calculation with the car price $3,000 higher. What??? To which he shows me his website which says that there is an extra charge of $2995 per vehicle. Wasn’t that explained to me…NO! It was not…$3,000 down is a down payment. I got up and left never to have back the several hours I spent driving out and dealing with these lies. DO YOURSELF A FAVOR AND STAY AWAY! More
At the Little Ferry dealer there are 2 partners there. One is okay, the other is Ernesto. In the beginning, Ernesto was polite then he asked my nationality. Once I informed him of it, his attitude chang One is okay, the other is Ernesto. In the beginning, Ernesto was polite then he asked my nationality. Once I informed him of it, his attitude changed and he began to talk down towards me. He has completely turned me off to trying to do business with them. I thought about buying a car from them but his lousy attitude to me turned me off so very much today that I decided to go elsewhere. He talks to customers with no respect. If the other partner was there, we probably would have done a deal this morning and I would be picking the car up tomorrow. More
I am a very happy customer!! I purchased a 2010 Bmw and all thanks to Mohammad the best salesman I have ever encountered, he was very professional courteous and made me feel at ease right away. He understo all thanks to Mohammad the best salesman I have ever encountered, he was very professional courteous and made me feel at ease right away. He understood my budget and Mero the finance manager helped me get the payment that I was able to afford. I'm a satisfied customer and recommend my friends n family to European Auto in Lodi. Thanks to Lenny also. He's a real honest knowledgeable man whom I will continue doing business with. Thanks Again Guys- See u soon:) More
Mero, Lenny and Moe were very helpful , friendly and professional. they allowed me to take my time choosing a car. Thank you guys for you help. professional. they allowed me to take my time choosing a car. Thank you guys for you help. More
Let Me start off with i left a negative remark a week ago out of anger stemming from a slew of unfortunate events. since then i got a few things squared away, and had the opportunity to speak to Ernesto fac out of anger stemming from a slew of unfortunate events. since then i got a few things squared away, and had the opportunity to speak to Ernesto face to face. at the end of the discussion i left with a feeling of shame, because i sullied his reputation without give him the opportunity to address my issues. the internet can be a sounding board when one is angry but can also cause great harm to good people, hence we must be careful of what we post. as a man, it is humbling to hear the truth of your poor decision making, which i had to face and come to grips with. so anyway the only reason why i chose ok for quality of work is because i technically have had no work done at the facility. Ernesto is a stand up guy, who i have a greater respect for after our conversation. i would recommend European Auto Expo, and would suggest that you approach Ernesto the right way and if any slight issue occurs, give him a chance to make right. His Moral compass points in the right direction. Regarding salesman Mohammed, he's a all around good guy, with a good spirit. He's new to the dealership but is a straight shooter which i dearly respect. If you're in the market to look for a used car check them out and say the guy with the cane recommended them. More
At first I was sceptical about this place. It took me time to find the right car but with the help if the salesman Ernest Garcia , I was able to find what I was looking for. His attitude was good an time to find the right car but with the help if the salesman Ernest Garcia , I was able to find what I was looking for. His attitude was good and he was always available. I appreciate his salesmanship. More
I would definitely recommend this dealership to anyone in need of a car. Ernest and the mgr Ernesto were such a great help. My boyfriend was looking for a car and they worked with him until he found the perf need of a car. Ernest and the mgr Ernesto were such a great help. My boyfriend was looking for a car and they worked with him until he found the perfect one. We appreciated their honesty. Normally with salesmen they are just about getting money in their pockets but these guys actually worked with us, had my boyfriend test drive the cars, look it over and told him pointers to look out for. They made us feel comfortable working them. When it came to the approval process Ernesto went over every step so we knew and understood exactly what was going on. Thanks guys! Keep up the good work! More
European Auto Expo is the best place to buy your future car! Sam, the Sales Represenative and Mero, the manager know every detail about the cars they have in stock! Also, they have reasonable prices which car! Sam, the Sales Represenative and Mero, the manager know every detail about the cars they have in stock! Also, they have reasonable prices which is a PLUS!!! They made me feel more confident and comfortable with picking my car! They answered every question I had about the car, very friendly and caring people that want you to make the right choice! I will definitely recommend this place to friends and family! Thank you Sam and Mero! You guys rock! More