Euroclassics Porsche
Midlothian, VA
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11 Reviews of Euroclassics Porsche
I would not even have given a “1 star review” except that you need to in order to proceed to next page. If any one would like to proceed with a complaint, contact me at brimaup@gmail.com. A very unsatisfied you need to in order to proceed to next page. If any one would like to proceed with a complaint, contact me at brimaup@gmail.com. A very unsatisfied customer left with h car that is TOTALLY un dependable! More
I contacted this dealership to schedule a test drive with a vehicle i was very interested in purchasing. I spoke with John Kessler who was very pleasant and did his job well. After doing my test drive and ne a vehicle i was very interested in purchasing. I spoke with John Kessler who was very pleasant and did his job well. After doing my test drive and negotiating some numbers we couldn't come to an agreement on a final number OTD. So Mr. Kessler brought the general manager Christopher Rennie (whom was extremely standoffish and dismissive from the get go) out to speak with me about an OTD number. I stressed multiple times that I was going to purchase this vehicle cash with no loans or anything. Chris Rennie was very unprofessional, argumentative, rude and kept being smart with me because he felt the number i wanted to stay at was "below market value" even though he has the vehicle priced at the highest point within that threshold (based off KBB value with the VIN # being used). He kept telling me "do you not think the vehicle is worth that much?" in a very smart and rude tone. That is a really weird question to ask a customer and a really weird way to treat a customer interested in purchasing a vehicle from you? His final words after arguing with me for about 5 minuets were " Well it seems this isn't the vehicle for you then.." (using extremely classist undertones) After that remark I immediately realized he thought i couldn't afford the vehicle because I was younger and a minority. In my opinion he needs to find a new career path because to lose a $50,000 sale straight cash over an $800 discrepancy is outlandish. I'm not the only one who has written a 1 star review regarding his actions as well. Do yourself a favor and don't even bother walking into that establishment until they find a new GM. More
I bought a 2018 Boxter S CPO that later I found out was run at the track.Naples Porsche revield the cars safety brake wear devices were modified,"Slapped on brake pads, track scrub tires..they won't even r run at the track.Naples Porsche revield the cars safety brake wear devices were modified,"Slapped on brake pads, track scrub tires..they won't even respond to the Virginia Office of Attorney General. I'm out $1700.00. More
I have bought many many cars the 65 years on have been on this Planet. The buying exspearance I just had with Euroclassics Porsche was by far one of the best. My sales person, John Kessler was very knowled this Planet. The buying exspearance I just had with Euroclassics Porsche was by far one of the best. My sales person, John Kessler was very knowledgeable and very quick with his responses. When I find a 911 I like, it takes me weeks, and sometimes a couple of months before I give the sales person my offer, and because of that 95% of the sales people give up on me and move on. That did not happen with John at Euroclassic Porsche. He gave me the time I needed... there was never a time John pressured me. John just hung in there and gave the answers to all my questions with with a very pleasant and knowledgeable attitude. The whole team at Euroclassics was very friendly, Knowledgeable, and accommodating. They opened up on a Sunday to deliver my car. Like I said in the beginning, Euroclassics is by far the best buying exspearance I have ever had in the Porsche world. They truly appreciate the buyer. Before you buy a Pcar anywhere I would highly recommend checking out Euroclassics first and ask for John. More
Customer Service amazing! I read the other reviews and cannot align with any negative comments. I had an amazing experience! Justin Price was my sales guy for a recent purchase I read the other reviews and cannot align with any negative comments. I had an amazing experience! Justin Price was my sales guy for a recent purchase on a Macan s. He was so patient, fair, was on my side for the whole transaction and showed that he really cared about me and my happiness. The entire staff that I interacted with showed the same respect. I have also used their service department in the past and had great experience there as well. They have the best inventory and has a family feel atmosphere. Highly recommended! More
VERY BAD EXPERIENCE!!!! IF YOU’RE SEEKING A TOTALLY HORRIBLE EXPERIENCE, INCLUDING A SIGNIFIGANT WASTE OF TIME AND ENERGY, THEN LOOK NO FURTER AND MAKE ASOLUTELY CERTAIN YOU IF YOU’RE SEEKING A TOTALLY HORRIBLE EXPERIENCE, INCLUDING A SIGNIFIGANT WASTE OF TIME AND ENERGY, THEN LOOK NO FURTER AND MAKE ASOLUTELY CERTAIN YOU REQUEST WORKING WITH SALESMAN, JUSTIN PRICE. THIS PERSON NOT ONLY DOESN’T KNOW THE PORSCHE MARKET, BUT WILL TAKE EVERY ADVANTAGE OF YOUR GOODWILL AND WILL ATTEMPT TO RIP YOU OFF. J PRICE IS SMUG AND (100% PHONY). HIS DATED USED CAR SALESMAN TACTICS ONLY FRUTHER ALIENATE HIGH END CUSTOMERS. YOU’LL THANK ME LATER IF YOU AVOID GETTING CAUGHT UP WITH THIS OUTFIT! More
Wonderful experience! We drove from Ohio to look at a pre-owned 911 Carrera S Cabriolet. It was well worth the drive! The salesman Jon was very helpful. Many emails were ex We drove from Ohio to look at a pre-owned 911 Carrera S Cabriolet. It was well worth the drive! The salesman Jon was very helpful. Many emails were exchanged prior to our trip and he always responded quickly with answers to our questions. We had a good deal negotiated before we got there, but Jon ended up making it an even better deal!! The car is amazing and in exactly the condition the pictures showed it to be (actually looked even better in person). Jon kept telling us we wouldn't be disappointed and he was right! Kari was amazing as well. The purchasing process could not have been easier. And she loves dogs! When we're in the market for our next Porsche, I will certainly give Jon a call. More
Worst Porsche Service in the Country I have been driving Porsche cars for about 15 years. However, I never buy from Euroclassics, as they are never willing to work with you, since they f I have been driving Porsche cars for about 15 years. However, I never buy from Euroclassics, as they are never willing to work with you, since they feel like they have a monopoly on Porsche cars in Richmond area. They don't realize you can buy a Porsche over the phone in many other dealers within 100 mile radius. However, what is worse, is their service department! In many occasions I have had to call the Porsche Customer Service to complain as they do not fix your car while it's under warranty. And to make matters worse, Ralph, service advisor, is extremely rude. I think they will need to be thought a lesson in customer service if they are going to succeed in their business. Try to avoid this dealership if you can. More
They ruin the Porsche Brand Both other reviews are spot on. Customer support is non existent. After a sale is closed you can forget any support from these kids. Wayne Hall is t Both other reviews are spot on. Customer support is non existent. After a sale is closed you can forget any support from these kids. Wayne Hall is the best mechanic. Courteous, friendly and knowlegable. After five Porsches I would walk many a mile to dealer elsewhere. More
The Worse Customer Sevice Ever I have two porsches, and I would have them towed to the next porsche dealership before I ever came to this place again! When I went to the General Ma I have two porsches, and I would have them towed to the next porsche dealership before I ever came to this place again! When I went to the General Manager to complain he was just as bad. They are rude, and have the nerve to act like they are doing you a favor by working on your car. More