Euro Motorcars Germantown

Kwame Odum truly made our experience of buying a mercedes a fantastic one! This is my first mercedes (previous owner of 2 BMWs) and Kwame actually convinced me to switch brands, pointing out the benefits wit a fantastic one! This is my first mercedes (previous owner of 2 BMWs) and Kwame actually convinced me to switch brands, pointing out the benefits with tons of respect and high integrity. I would recommend Kwame to anyone in the search for a new car, you will definitely leave happy and driving a brand new mercedes! More

I first spoke to Kelvin in 2021. Looking for a G wagon. It wasn’t until yesterday I bought a brand new 2023 g63. Never pressured, never mislead. Always addressed me properly and I c Looking for a G wagon. It wasn’t until yesterday I bought a brand new 2023 g63. Never pressured, never mislead. Always addressed me properly and I can say now he has become a friend. Regardless if there is a better deal (which I doubt) I’ll never leave this dealership This is one of the few Mercedes Benz dealership that actually has inventory. Kelvin, told me about a matte black on red wagon. He made sure he would secure it for me. Got me top dollar for my trade. No issues Now. I had the luxury of meeting the finance director Julia Stoner! She was not only amazing at what she does, but she made it a point to secure me a great rate, great terms. She is a wizard ! She didn’t run my credit a million times, was honest! Gave me her professional opinion always and when it came to get it done….she is the one The overall environment ! Top notch After the deal car was getting cleaned up. They offered to take me to get food! Amazing Kelvin & Julia ! Y’all are great EURO ! Amazing They have made the car buying process easy and actually fun More

Adrian was great throughout the whole process! Couldn't have asked for a better expereince. Everything was done quickly and efficiently!! Couldn't have asked for a better expereince. Everything was done quickly and efficiently!! More

The best experience I ever had purchasing a car. From now one I will buy all my mercedes there even being from Florida. David is the best!!! I'm very satisfied with his professionalism and speed on From now one I will buy all my mercedes there even being from Florida. David is the best!!! I'm very satisfied with his professionalism and speed on making the deal happen. Also the customer service thru the whole finance process was great and I congratulate the whole dealer staff as well. Great job guys!! The car I purchased is a C63S coupe, which is a joy just to look at and when you start the beautiful V8, your entire body gets goose bumps of happiness. What a masterpiece!! More

You cannot ask for better service. Kwame Odum is a listener. He will do his best to help get to your bottom line. He offered great insight during the selection process (if you don’t Kwame Odum is a listener. He will do his best to help get to your bottom line. He offered great insight during the selection process (if you don’t have a vehicle in mind) He’s almost like a mind reader in a sense😃 From start to finish, he remained professional. If you are in the market for any car new or used, see anyone at Euro Motors in Germantown, but in my opinion Kwame Odum has provided me with the best service I’ve ever experienced at a dealership. This is my fourth vehicle purchase which three being Mercedes Benz. More

Great experience, will recommend to my friends. Kwame was very knowledgeable, available in convenient for us time . Kwame was very knowledgeable, available in convenient for us time . More

My experience was less than satisfactory only because of the hard sell on a service package when I purchased my Mercedes GLC 300. Unfortunately, I then lost track of the service schedule during Covid and ha the hard sell on a service package when I purchased my Mercedes GLC 300. Unfortunately, I then lost track of the service schedule during Covid and had 3 unused services by the 4-year deadline. When I did take my car in for a service in May, I appealed for a goodwill gesture, allowing me to use just one out of the 3 services I had paid for. I explained that I had hardly used the car during the pandemic, and the low mileage backed that up. For 2 days, I was passed back and forth from the dealership to HQ, each saying the other was responsible for making a decision to extend the package due to exceptional circumstances. In the end, no one did, and I had to pay almost the full price of the service, meaning I paid for 3 services which they did not do. I found this very mean and disappointing, especially as I had exceptional service from ERIC SOFON in sales when I bought the car in 2018 (10 stars). Because the service department does not value returning customers, I will take my business elsewhere when I upgrade my vehicle. More

Adrian is a humble, modest and an unassuming young man who pursued his job with the highest level of professionalism and ethical conduct. He made sure he kept us up to date with developments regarding our who pursued his job with the highest level of professionalism and ethical conduct. He made sure he kept us up to date with developments regarding our purchase and was able to flex his time to suit our convenience. There was no push or rush to sell anything to us rather we were allowed to make our decision based on what we wanted. I recommend Adrian and Euro Motorcars Germantown to anyone aspiring to buy a good car with pleasant experience. Thank you. More

Awesome job I’m definitely going to recommend Adrian to all of my colleagues and friends. He did a spectacular job walking me through nearly every specification and feature on most of the vehicles to spend all of my colleagues and friends. He did a spectacular job walking me through nearly every specification and feature on most of the vehicles to spend six hours with one. Customer really shows how dedicated he is to his craft. Thanks again, Adrian! More

We had a great experience at Euro Motorcars Germantown. Adrian was especially helpful and provided us with all of the information we needed. Everyone was friendly and courteous. Beautiful dealership as w Adrian was especially helpful and provided us with all of the information we needed. Everyone was friendly and courteous. Beautiful dealership as well. More