Euro Motorcars Germantown
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I have purchased at least 6 autos from dealerships in the past 20 years. This was by far the easiet auto purchase I ever made. We came to terms on the price almost immediately and I drove away with my new ca past 20 years. This was by far the easiet auto purchase I ever made. We came to terms on the price almost immediately and I drove away with my new car that evening. I came back the next day, met with finance and paid for my auto. I was in and out of the dealership, car completely registered, tagged and cleaned in less than 1 1/2 hours. I noticed a couple of nicks on the paint, brought it back the next day and waited while it was touched up at no charge. I would hightly recommend this dealership and my sales rep. AC to anyone. More
EuroMotors has been involved in 3 purchases. They've been fair, identified incentive programs and provided aggressive pricing without a lot of hassling. I've bought cars from a half dozen dealerships been fair, identified incentive programs and provided aggressive pricing without a lot of hassling. I've bought cars from a half dozen dealerships over the last 10 years and they been by far the best to work with. More
This was the greatest experience I've ever had in purchasing a new car. The Salesman, Mr. Arnold Brown, was very informative, helped me with my purchase and let me take two test drives on two differ purchasing a new car. The Salesman, Mr. Arnold Brown, was very informative, helped me with my purchase and let me take two test drives on two different vehicles. He was very courteous, patient and anxious to minimize any anxiety I might have had. Because of his professionalism and the friendliness of the other staff, I felt that I was treated respectfully and that he was interested in my being happy with my purchase. More
I purchased a Mercedes Benz in 2008 at Euro Motorcars in Germantown with sales person Larry Stringfield. The first-rate service he provided made the experience a joy, which is why I purchased a second Merce Germantown with sales person Larry Stringfield. The first-rate service he provided made the experience a joy, which is why I purchased a second Mercedes through him last week. The entire staff is always attentive and ready to address and resolve any concerns or matters you may have. I always take my car there for regular servicing, as I know that I can count on picking my car up in a timely manner, and with the best loaner service in the area available to customers. Larry and the entire staff take great care of EVERY customer at Euro Motorcars. I look forward to my next purchase there in 60 months. :-) Jennifer G. More
I had a great experience at this dealership in leasing a new R Class. I have been to multiple Mercedes dealerships around the area and most were not very helpful or seemed to even want my business. Our sa new R Class. I have been to multiple Mercedes dealerships around the area and most were not very helpful or seemed to even want my business. Our sales person Minsu Shin actually listened to what our needs were and got us the best deal possible. Actually this was the first time I came out of a dealership feeling that the salesperson was working for me and not the dealership. As well, I met with the sales manager who stopped by to greet us and even he seemed to want to work with us in getting the amazing deal that we did. I have been shopping around for an R class for 2 months and not one of the many dealerships I went to was even close to the price we got at Euromotors in Germantown..... More
Arnold Brown and Rick Richards provided excellent service and an excellent price. I had worded with other dealers and Euromotors was the last before I was going to make a final decision on a car. Arnold ma and an excellent price. I had worded with other dealers and Euromotors was the last before I was going to make a final decision on a car. Arnold made the decision so easy because of the price but also the way in which they gave me fair value o my trade-in. Arnold made the whole process easy and was prepared when we arrived so that we were out the door in no time with a new car. More
My name is Tamara Robertson, my Sales consultant was Craig Kern and my Business Manager was Narsh Smith. Both where professional and answerd all my questions and concerns and very helpfull. It was a r Craig Kern and my Business Manager was Narsh Smith. Both where professional and answerd all my questions and concerns and very helpfull. It was a real pleasure working with Craig Kern on getting my vehicle (price, color and everyhing I wanted in a CLK 350), he was alwasy availabe for my calls and questions and one of the most nicest people I have ever meet and truly enjoyed working with him on getting my car and he made entire expierence easy and smooth. thank you so much, Tamara Robertson More
I was in the market for a 2008 R350. I saw a car on the internet and my husband and I decided to drive to Germantown to see it. I was shocked that they even showed me their inventory. The car was disgustin internet and my husband and I decided to drive to Germantown to see it. I was shocked that they even showed me their inventory. The car was disgusting, they hadn't detailed it. it was if the previous owners had just dropped it off. Whomever they were had no pride of ownership bc the macadamian interior was basically balck from floor to sealing. I was so turned off by it I was wondering if I even wanted that model at all. I asked that we go back inside to see what else they had. Eric was nice and patient which I don't blame him for the way Euro is operated. Every car we looked at, had not been detailed. We were showed 5 different cars, and not one of them were clean. I don't know about them but a first impression is all I could think about... Needless to say we didn't buy from them we went to Annapolis and bought our car. Euro, I would suggest detailing all cars before showing them to future customers or not showing them at all... More
I've purchased 3 vehicles from this dealership. 2 new and 1 used. Fred, for the new cars, has been great to work with. Very friendly and provides you with all the details that you need. Same should be sai 1 used. Fred, for the new cars, has been great to work with. Very friendly and provides you with all the details that you need. Same should be said about Ramesh, from whom I bought the used car. And on the service front, Dan is absolutely wonderful. He makes sure that all the concerns are addressed and once the vehicle is serviced, he personally will call and let you know the details. Overall, its a great dealership. Great people to work with and they make sure that you feel comfortable with your purchase or service. Highly recommended. More
I called to purchase a pre-owned vehicle. Craig said he would do a search and call back in 2 days - never called back. I also needed a second Smartkey fob. They gave me a price of $277. Since that was w would do a search and call back in 2 days - never called back. I also needed a second Smartkey fob. They gave me a price of $277. Since that was way high, I called all twelve dealers within a 60 mile radius. They were the highest by over $25. Because dealers want you to go twice to them, once to order and once to pick up the fob and this dealer was the closest, I asked them to match the price of another authorized MB dealer. They refused. More