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Euro Motorcars Germantown

Germantown, MD

Overview
Employees
Reviews
Vehicles
4.8
282 Reviews
Welcome to Euro Motorcars Germantown! Our goal as a luxury Mercedes-Benz dealership is to bring a new ownership experience to our customers in the Maryland, Virginia and the Washington, DC area. We have won plenty of awards since we opened our doors in 2004 but in the end, it all boils down to the experience that our customers tell us about when they leave our dealership or when they keep coming back. This is only possible with the help of our knowledgeable and friendly team. Mercedes-Benz in Germantown is a full service facility. You will find our New Car and Pre-Owned Car Department with plenty of inventory to choose from and a large display area with over 100 cars right in the front of the dealership. Whether you are looking for the brand new C-Class, the revolutionary E-Class, customers' all-time favorite GLC, the luxury S-Class or an electric vehicle, we have them all. You will find an extensive mixture of sedans, roadsters, convertibles and SUVs as well as certified preowned cars and Mercedes-AMG models. Our Service and Parts Department is conveniently located behind the showroom. Here you can also find our boutique full of genuine Mercedes-Benz accessories as well as our Appearance Center. We believe that we can assist you with Mercedes-Benz sales, financing, and leasing as well as service and parts. We even have paint and dent repair specialists who are working closely with our service team and the appearance center. We invite you to visit us to enjoy a one of a kind Mercedes-Benz experience here at Euro Motorcars Germantown in Maryland.
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19750 Germantown Road

Germantown, MD

20874

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Showing 282 reviews

February 08, 2024

Kwame Odum was by far the most articulate, honest, and genuine sales person o have ever come across. He has made me a MB exclusive driver for life. I appreciated his forthcoming and informative approach More

by Yinette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Senayet Begashaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kwame Odum
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Feb 12, 2024 -

Euro Motorcars Germantown responded

Yinette, First of all "Congratulations on your new Mercedes-Benz". Secondly, thank you for the amazing review of your purchase experience with Kwame Odum. We are thrilled to read that you felt so well cared for and that you truly enjoyed working with him to find you the best car for your lifestyle. Kwame's patience, knowledge and transparent way of doing business, is surely the best way of helping a new customer through the process. We thank you for giving him the opportunity to assist you and hope you are enjoying your new ride!

February 06, 2024

We have a great experience and the customer support was great. Thank you so much. Pleasure doing business with you. More

by njalota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramesh Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Euro Motorcars Germantown responded

Congratulations on your new Mercedes-Benz and thank you for sharing your experience at Euro Motorcars Germantown with us. We'll make sure to share this wonderful feedback with your sales consultant, Ramesh Kapoor. Enjoy your new car and welcome to the Euro family.

January 25, 2024

Great overall end to end service! Would recommend this dealership for certified pre-owned models. More

by siddharthc12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramesh Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Euro Motorcars Germantown responded

Happy to read that you felt well taken care of by our team, especially Ramesh Kapoor, while you were looking for your next Mercedes-Benz. We appreciate your feedback that you got great service from start to finish. If you have any other questions, please let us know. Thank you for choosing us for your new car.

January 24, 2024

As I entered the dealership I got positive vibes. Ambience was nice and receptionist welcomed me with a smile I met sales person Ramesh Kapoor with who got me the vehicle I wanted He was quote k More

by Vijay1285
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramesh Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoomani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Euro Motorcars Germantown responded

Your review of your experience here at Euro Motorcars Germantown is truly appreciated. Thank you for sharing that you had such a good feeling entering our showroom and that Ramesh Kapoor assisted you in such a wonderful manner. Glad you found what you were looking for. Enjoy your new Mercedes-Benz and welcome to our Euro family.

Jan 31, 2024 -

Vijay1285 responded

Thanks Ramesh and thanks Euro Motors for getting me what I wanted. Happy to own a GLE

January 15, 2024

Ramesh, was easy to work with. We enjoyed his honest and easy nature. The can do approach is a fresh change from other sales departments. He is a true professional. I recommend his More

by Michdaps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramesh Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Stoner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Euro Motorcars Germantown responded

It's wonderful to read that you found Ramesh's approach to finding you the best vehicle so refreshing. Truly appreciate your recommendation of his professionalism and his honest nature. Thank you for working with us. Enjoy your new Mercedes-Benz.

January 12, 2024

Very pleased with the car buying process from beginning to end with Ramesh Kapoor and EuroMotorcars More

by Chriscondon0616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramesh Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Senayet Begashaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Euro Motorcars Germantown responded

Thank you for sharing your experience online with us and letting us know that you were happy with your sales consultant, Ramesh, and our finance manager, Senayet. Visiting a dealership and looking for a car, should come with a sales consultant who listens to your needs and informs you about the best options for your end goal. We are delighted to read that your experience with us was great from the moment you entered.

January 12, 2024

I highly recommend my sales person Ramesh Kapoor. He was highly professional and made my car buying experience there a breeze. His manager Abdul Razak on the other hand was rude and unprofessional. More

by Chrisleesdl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramesh Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Razak
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Euro Motorcars Germantown responded

We appreciate your feedback about your buying experience. Great to know that Ramesh made your car purchase such a breeze. Any feedback is an opportunity to work with, so we'll forward your feedback to our management team as well. Thank you for working with Euro Motorcars Germantown and giving Ramesh the time to assist you.

December 23, 2023

Our family always receives the best service here especially from Ramesh. He is our go to for every purchase. More

by Michele Rodrigues
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramesh Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Stoner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Euro Motorcars Germantown responded

Hello, Michele, Thank you for working with Ramesh Kapoor, again, and for sharing your experience with us and others online. We are happy to read that you feel so confident that Ramesh is going to give you the best service and that he is your go-to-guy. Knowing that you trust him and bring your family to work with him is quite a compliment. Congratulations ono your new Mercedes-Benz!

December 14, 2023

Ramesh is a best salesman and very knowledgeable. The reason I bought my car from euro motors Bcz of his excellency and customer service that he provides to his clients. If you in the area or looking More

by Kgugu123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramesh Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Stoner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

Euro Motorcars Germantown responded

Top-Notch customer service is Ramesh's second name and he truly knows how to assist you when you are looking for a Mercedes-Benz. Glad he was able to find you what you were looking for. His professionalism and knowledge surely makes a difference when you are looking to make a big purchase. Thank you for working with Euro Motorcars Germantown!

December 11, 2023

The whole process was seamless from when we arrived to when we walked out with our brand new vehicle. The service is top-notch everyone goes over and beyond to make sure the customer is happy. More

by Vkrietz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramesh Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Hoomani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

Euro Motorcars Germantown responded

Above and beyond is exactly how your experience should be. Thank you for working with Ramesh Kapoor and Al Hoomani to make your Mercedes-Benz purchase so seamless and for sharing your feedback with us. Enjoy your new Mercedes-Benz.

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