Euro Motorcars Germantown

Bought a new S560 from Steve at Euro Germantown about 2 months ago, everybody was great. They worked a deal out for me that got me out of my early Lexus lease trade and into the car I wanted. Followed up a months ago, everybody was great. They worked a deal out for me that got me out of my early Lexus lease trade and into the car I wanted. Followed up and kept in touch with me over the couple months it took for me to get to where I was ready to make the trade. Had a few teething issues with the car and Jeff in Service has taken great care of me. Friendly and thorough and genuinely cares about my satisfaction. I would recommend very highly. More

I had a great experience at this dealership purchasing a car with Koffi. From our first point of contact, the entire process with his help was effortless. He took the time to make me feel comfortable and ta car with Koffi. From our first point of contact, the entire process with his help was effortless. He took the time to make me feel comfortable and taken care of, and was clear and very attentive through all of our communications. Very happy with my purchase and experience, I'd definitely recommend this dealership to anyone interested in a new or pre-owned vehicle! More

They failed to give me a loaner car even after having an appointment. Made me wait for 30 minutes and then told me I'll have to wait for someone else to return the car before a loaner can be given. I had to appointment. Made me wait for 30 minutes and then told me I'll have to wait for someone else to return the car before a loaner can be given. I had to take my car back from them and waste hours without getting any servicing done on my car! More

outstanding customer service A great experience! Gil was persistent in reaching out to me in order to take a look at the new A class model. He was not pushy however was consistent A great experience! Gil was persistent in reaching out to me in order to take a look at the new A class model. He was not pushy however was consistent throughout his service. He got me a reasonable trade-in deal given my circumstances and without hesitation I left with a car i never thought i'd get! What stood out of this team was their excellent customer service. Never did they show any frustration throughout the process! Highly recommend. More

Great experience This was my first with Mercedes, and this is one exceptional dealership with knowledgeable, genuine and customer-oriented sales associates. Gil and Je This was my first with Mercedes, and this is one exceptional dealership with knowledgeable, genuine and customer-oriented sales associates. Gil and Jessica were so understanding and went the extra mile to that I was satisfied with my purchase, considering my circumstances. The whole experience was comfortable and way beyond my expectations. Highly recommend this team. I love my new A220! More

Excellent customer service! This is my second Mercedes vehicle that I have bought from this dealership and the experience has been Great! Aref, our Salesman is amazing! He is ve This is my second Mercedes vehicle that I have bought from this dealership and the experience has been Great! Aref, our Salesman is amazing! He is very knowledgeable and very pleasant! I would recommend him and this dealership to anyone who would like great customer service! More

Another amazing experience Virginia Marshall has sold me another amazing vehicle. The deal she was able to get me was within the parameters that I needed, had a low interest-ra Virginia Marshall has sold me another amazing vehicle. The deal she was able to get me was within the parameters that I needed, had a low interest-rate and ultimately got me the car of my dreams. I highly recommend this dealership to anyone and everyone looking for a good deal, reliable dealership, excellent customer service, and an easy transaction. This is my second car purchased at Euro motor and I will continue to buy all of my vehicles there. I highly recommend them. More

A pleasant buying experience We have purchased a Mercedes Benz GLA 250, 2019 for my wife at EuroMotorCars in Germantown. It was a great buying experience, Shahul and Ted were v We have purchased a Mercedes Benz GLA 250, 2019 for my wife at EuroMotorCars in Germantown. It was a great buying experience, Shahul and Ted were very professional and courtesy, very responsive and no pressure. They have answered all our questions and concerns throughout the buying process. We also enjoyed the fast finance process with Rambod, he was quick and to the point. We took a quick tour of the service dept as well and it is very nice. We highly recommend EuroMotorcars Germantown, I will definitely purchase another car from them. More

Excellent experience It was the best car buying experience I have ever had. No pressure, professional and courtesy. . Larry and Scott were the best I Highly recommend. t It was the best car buying experience I have ever had. No pressure, professional and courtesy. . Larry and Scott were the best I Highly recommend. them. I will definitely purchase another car from them. More

Wonderful experience Gil Lee changed our minds about what a car-buying experience should be! He was wonderful! I highly recommend him. He's professional and caring, a deli Gil Lee changed our minds about what a car-buying experience should be! He was wonderful! I highly recommend him. He's professional and caring, a delicate balance to attain. Gil's our man! More