Euro Motorcars Germantown

Kelvin helped my wife and wife choose our next family car. He took the time out his day to view a wide selection of options. He did not try to upsell us on any car and we felt he was genuine about his ad car. He took the time out his day to view a wide selection of options. He did not try to upsell us on any car and we felt he was genuine about his advice. He even delivered a car for us to try for a day. We can’t thank him enough for the effort. And loved our new GLB. More

Kelvin (sales associate) and staff were wonderful! It was my first new purchase in a long time, but he reassured me throughout the whole process and answered my questions with great transparency. If I It was my first new purchase in a long time, but he reassured me throughout the whole process and answered my questions with great transparency. If I plan to get another new car in the future, I know exactly who and where I’m coming back to. Thank you Kelvin and Euromotors Germantown! More

I had an excellent experience with the David at the MBENZ EuroMotorcars Germantown. He was very knowledgeable about the vehicles and took the time to understand my needs and preferences. They were not pushy EuroMotorcars Germantown. He was very knowledgeable about the vehicles and took the time to understand my needs and preferences. They were not pushy and provided helpful information throughout the process. I felt like they had my best interests in mind and would highly recommend them to anyone in the market for a new car. More

You will be well satisfied dealing with EuroMotorcars. I’ve found them to be very honest and competent. One of the best service advisors I’ve seen: Chris Costlow. Honestly, he knows so much about Mercedes I’ve found them to be very honest and competent. One of the best service advisors I’ve seen: Chris Costlow. Honestly, he knows so much about Mercedes service work he’s worth his weight in gold! More

Great service at Euromotorcars — David Stokes went above and beyond to find the two Mercedes we were looking for. From texting videos of the cars to coordinating things on his day off, couldn’t be happier and beyond to find the two Mercedes we were looking for. From texting videos of the cars to coordinating things on his day off, couldn’t be happier with the experience. More

Albina Ballali I just got my Benz today, Liam my contact person was the best, Liam you are amazing!!!! contact person was the best, Liam you are amazing!!!! More

I purchased a preowned vehicle from this dealership and waited over 30 days for registration. When I contacted the dealership, I was told there was an issue with obtaining the title. Long story short, I wa waited over 30 days for registration. When I contacted the dealership, I was told there was an issue with obtaining the title. Long story short, I was sold a vehicle that can not be registered because there is no title available. I was advised by my financial institution as well as corporate to return the vehicle to the dealership. Both the GM and the sales manager refused to take it back stating that I was voluntarily surrendering the vehicle. I am not voluntarily surrendering the vehicle, you sold a vehicle without a title. That should be classified as a fraudulent act. More

If you are looking at a pre owned Mercedes from this dealership stop reading now and look somewhere else. I recently purchased a pre owned 2014 G550 from this dealership. It was part of a trade and dealership stop reading now and look somewhere else. I recently purchased a pre owned 2014 G550 from this dealership. It was part of a trade and the vehicle was shipped to me in Florida. I don’t know if they just expected me to shut up and be happy with what they sent or they just didn’t care. I’ve bought and sold many high end vehicles using extensive research via Carfax/ car gurus - this was by far the worst example of fraud and duplicitous business I have been party too. -First issue that should have been a red flag- I was pre approved for my loan- bank later issued a second dealer letter with a lower APR - finance dept refused to honor it and said 576$ over the life of the loan was not much and that I shouldn’t worry about it! - I purchased specifically from a MB dealer so that I would get a vehicle that had been inspected by certified MB techs. What I got was a dirty car, with several small but important issues that now the dealer is refusing to rectify. The 6 month complimentary “ preferred care protection” is worthless - rust under the windscreen seal - rust under the passenger wiper blade retention bolt -rust on rear door hinge -stained headliner - large gouge in front right tire - oil and filter change 1 year old This is from the DEALERSHIP! I’m not a technician but it appears no one looked at this car before they closed our deal a shipped the vehicle. Again, save yourself the headache and look somewhere else- all the other negative reviews cite the same overall issues. Poor customer service and lack of attention to detail. THE BEST OR NOTHING- Euro motorcars of Germantown offers nothing. More