Euro Motorcars Germantown

Sluggish, slow and unresponsive. Apparently, from what I experienced, it does appear that any response you get from anyone in that dealership is only if they want to…..if not you ar Apparently, from what I experienced, it does appear that any response you get from anyone in that dealership is only if they want to…..if not you are not even entertained. It’s like they have ghosted you! More

I'd like to extend a heartfelt appreciation to Charlie, my salesman, and Senayet, the finance expert, for their exceptional service. As someone entrenched in the world of sales, I deeply value transparent my salesman, and Senayet, the finance expert, for their exceptional service. As someone entrenched in the world of sales, I deeply value transparent communication, emotional intelligence, and a straightforward approach—qualities these two professionals exemplified flawlessly. Despite my lengthy journey to the dealership, Charlie had the car prepared and waiting for me, sparing me any unnecessary delays. Their no-nonsense attitude and focus on meeting my specific needs were truly refreshing. Charlie even went above and beyond by graciously providing all-weather mats, a small gesture that speaks volumes about their dedication to customer satisfaction. Senayet's astute recommendation for a warranty option further underscored their commitment to offering practical solutions without the unnecessary frills. Without a doubt, this was the most enjoyable car buying experience I've ever had, and I've had my fair share. Leaving the dealership in my new GLE 550e, I departed with genuine contentment and a firm resolve to return when the time arises, as well as enthusiastically recommend their services to others in the market for a Mercedes. Their collaborative efforts made me feel like an integral part of the process, rather than a mere spectator. Many thanks for your outstanding work—your professionalism and camaraderie did not go unnoticed. And please accept my apologies for inadvertently extending your workday; however, my gratitude for your exceptional service knows no bounds. More

David was great to work with and beat any price I could find online. Very happy with my new car! find online. Very happy with my new car! More

I recently purchased a new EQE 350 from EuroMotorcars in Germantown and had a phenomenal experience from start to finish. I was an out of state buyer from New Jersey and our sales rep David made the process Germantown and had a phenomenal experience from start to finish. I was an out of state buyer from New Jersey and our sales rep David made the process super smooth and easy. David was knowledgeable about the car, its options & features and was all-around a great rep to work with. Even after our purchase he made sure to follow up and make sure everything was running smoothly. I highly recommend seeing him for your next Mercedes purchase! More

Unable to reach or speak with any service advisor. Telephone calls and messages are never answered or returned. Was there to purchase a part, and to my dismay and horror I could hear someone yelli Telephone calls and messages are never answered or returned. Was there to purchase a part, and to my dismay and horror I could hear someone yelling “only appointments, only appointments…”. I left feeling unwelcomed. More

I would like to referral to my fiend and all to my family as well as well More

It was great working with Ramesh at Euro Motorcars Germantown. Honest, no-hassle, and transparent. My second vehicle purchased from this dealership! Germantown. Honest, no-hassle, and transparent. My second vehicle purchased from this dealership! More

I was impressed with the professional manner and good people to people communication and the politeness and saying the truth. I would recommend your dealership to anyone people to people communication and the politeness and saying the truth. I would recommend your dealership to anyone More

It was a very pleasant experience. They were patient and listened to me. When I told them I already had my financing done with my bank they didn't try to sell me on there's. The experi They were patient and listened to me. When I told them I already had my financing done with my bank they didn't try to sell me on there's. The experience was quick, no games with sitting there for 30 minutes or anything. 10 out of 10 would recommend. More

It’s my pleasure and honor to write a review for Mr. Kwame Odum. He is an outstanding and very knowledgeable Sales Specialist. His honesty, confidence, and excellent communication skills really helped t Kwame Odum. He is an outstanding and very knowledgeable Sales Specialist. His honesty, confidence, and excellent communication skills really helped towards my decision to purchase my new vehicle under his direct recommendation. Mindfully respecting my time constraints, Kwame exceptionally went beyond the call of duty, by personally taking the time to transfer all of my personal items from my old car to new my one, while I was working to finalizing my paperwork with your finance team. Additionally, I found Kwame to be very detail-oriented, and I appreciated how he flawlessly with ease took the time to show me how to setup my car system and pairing it with my cell phone. I will definitely share my amazing experience and refer my family and friends to come to EuroMotorCars Germantown, LLC for the purchase of their next vehicle. Great Job Kwame! Senayet was also very friendly, clear and concise of every detail of the documents I had to sign. I really enjoyed her pleasant conversation and advisement of the details of the contract. More