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Euro Motorcars Devon - Service Center

Devon, PA

2.4
45 Reviews

45 Reviews of Euro Motorcars Devon - Service Center

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August 23, 2018

Regular check up turns into expensive check up Great customer service- identified all the issues and fixed them promptly.i did not see my regular Service person. Very very long wait time in my opin More

by Benzlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Stressman- Denise not available , Denise DeMedio-Saylor
August 10, 2018

C300 mercedes Unfortunately the car was totaled but the service was done quickly and reported very nicely and accurately. We are looking at cars there and hope to b More

by Anne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Rettew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Griffis
June 16, 2018

Outstanding and excellent customer service Jeremy provided outstanding customer service . He was very patient , professional and efficient . I witness him handle a crowded room with outstanding More

by Gigi3415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Rettew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Siracuse-Wilson
June 11, 2018

Recall and service Good service. Prompt attention to my issues. Good advice about performing 1-year service. The wait was comfortable. Car wash was appreciated. Thank yo More

by Service guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Fromal
June 09, 2018

What Has Happened to this Dealership? I’ve owned two Mercedes vehicles over the past ten years, both of which were purchased at EuroMotors in Devon. The service department has always provi More

by pjswayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Williard
Jun 14, 2018 -

Euro Motorcars Devon responded

Hi there, We are deeply sorry you had such a bad experience with our service center. We have been a bit understaffed due to unforeseen circumstances and are almost back to full strength. We would love to chat with you some more about your visit with us. Is there a good phone number for us to call you at? Have a great day!

January 12, 2017

Poor custom service when there is an issue with the car I purchased the new model of 2016 GLC300. The Car will make a loud brake noise whenever is backing or on the hill. Though we complained several times More

by Wayne8818
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
burnie
September 08, 2014

Watch out – They can damage your car and deny it I dropped off my S500 over the Labor Day weekend for diagnostics related to suspension problem that I purchased from an out of state dealer 10 days pr More

by D77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam
August 04, 2014

Unprofessional management Last December I had the unfortunate experience of having my car service by a bunch of crooks-Euromotor cars -Devon. Better Business Bureau has bee More

by TJerryTony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed Torr
April 12, 2014

Inefficient and Poor Conmunication Just spent 6 hours of a beautiful Saturday waiting on my tire to get changed. I called the day before to make sure my tire was in stock, and the repre More

by MissLaw
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure of his name. He is not on the website.
January 30, 2014

Took car in for warranty alignment. 2014 model, 350+ miles. Day 1: Sorry, we were overwhelmed and couldn't get to your car. Day 2: Sorry, it's a warranty alignment and the guy who does that doesn't c More

by jgpotts
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Someone
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