Euro Motorcars Bethesda

Thank you Eric Scott I was serviced by Eric Scott for my new AMG C43. I had visited other dealerships; however, when I visited him, it was different. He is clearly very kn I was serviced by Eric Scott for my new AMG C43. I had visited other dealerships; however, when I visited him, it was different. He is clearly very knowledgeable about Mercedes and the upcoming new models. He knew what was different from the previous vs. new models. Other salespeople I went to had no idea what I was talking about when I told them about the new models coming up and what differences were with packages and the styling. They just went along with what I was saying, and I could tell they just wanted to sell me a car. When the new model for C43 came up, I could hardly contain my excitement. I wasn't able to share my excitement until I met Eric! His passion for Mercedes Benz showed when I told him about the new packages upcoming in the new models, and he added on to what else was new. I highly recommend him if you are buying a car. He made the car buying process a fun experience without making me anxious, and he has a very professional personality. He was also transparent throughout the process, and I could tell he was not hiding anything from me. I'm not sure about the service repairs here, but for sales, ask for Eric Scott, and you will not regret it. You'll know what I mean when you meet him. Thank you Eric! More

Awesome! Thank you Eric! Never had such a personal and painless purchase! My guy from here on! Eric Scott is who you need to assist you. Thank you Eric! Never had such a personal and painless purchase! My guy from here on! Eric Scott is who you need to assist you. More

Great experience selling my car I had such a great experience with Ron Bouchard with selling my car. I had been given the run around by 3 other dealers and was so frustrated that no I had such a great experience with Ron Bouchard with selling my car. I had been given the run around by 3 other dealers and was so frustrated that no one was being honest. Ron was upfront and direct with me. He explained the process and gave me a great price more than the others were offering. I highly recommend Mr. Bouchard and his Candor and Mr. Bouchard if you see this, thank you again for taking care of us and being patient. Now we know why you get busy. More

Fantastic car Eric Scott and Ron Bouchard provided great support and service. Thank you for the smooth purchase of my SL550. I love my car! Thank’s to Euro Motor Ca Eric Scott and Ron Bouchard provided great support and service. Thank you for the smooth purchase of my SL550. I love my car! Thank’s to Euro Motor Cars. More

Eric Scott is the BEST guy you can ever buy a Mercedes from Today I purchased my 7th car with Eric Scott! Not only does Eric provide the best customer service I’ve ever received- he gives you deals unlike any Today I purchased my 7th car with Eric Scott! Not only does Eric provide the best customer service I’ve ever received- he gives you deals unlike any other and will always take care of you on every level. He is also very honest and doesn’t sugar coat anything. I am a single mom and I truly appreciate the level of service and honesty he gives me. Best customer service and dealership ever. You will not be disappointed! More

Exemplary Customer Service! Another great experience as always... Picked up my new AMG GT 4 Door a few days ago. Anthony had the vehicle prepped and waiting for me as he usually Another great experience as always... Picked up my new AMG GT 4 Door a few days ago. Anthony had the vehicle prepped and waiting for me as he usually does. It was delivered exactly as we had spec'd out, and the actual car is better than expected. He walked me thru key features of the car and he and Hanh Diep had all the paperwork ready for a few quick signatures. Customer service is tops on my list. If your looking for an organization that values it's customers, come to Euro Motorcars Bethesda. And, for all the knowledge on the AMG brand, go see Anthony. I sure will be back in the next few months :) More

Excellent and quick Ron was excellent and true to his word. We sold our truck to him and he completed the transaction in 15 minutes as promised. He was cordial and pleasa Ron was excellent and true to his word. We sold our truck to him and he completed the transaction in 15 minutes as promised. He was cordial and pleasant. We would definitely do business with him again. More

Stay clear of this dealership! I would strongly recommend against purchasing anything from the dealership. I traveled from Northern New Jersey to purchase a used Mercedes E63 from t I would strongly recommend against purchasing anything from the dealership. I traveled from Northern New Jersey to purchase a used Mercedes E63 from them and it turned into a nightmare scenario. My salesman was Ricky Oxendine and he is nothing more than a lying, cheating and uneducated thief. While I was completing the purchase paperwork with the finance manager, Mr. Oxendine entered the finance office and stated that the car was being sold “as is.” This was a complete surprise to me and I later found out that it is actually against the law in Maryland. The law states that a car dealership in Maryland cannot sell a used vehicle “as is” unless the vehicle is more than 6 years old AND has more than 60,000 miles. The finance manager initially had me sign a document saying the car has a 30 day/1,000 mile warranty but that paperwork was then nowhere to be found with all the other purchase documents upon later inspection. While driving home from the dealer, approximately two hours into the trip, the check engine light came on. The next day I checked the vehicle with a OBD2 computer scanner that I purchased. To my surprise the cover for the port was already removed and the previous codes had been cleared. A new scan of the vehicle’s computer turned up three major malfunctions, a catalyst system fault, a turbo boost system fault and a transmission fault. The next morning I drove 3 1/2 hours back to the dealership to return the vehicle. Mr. Oxendine then claimed that the car did have a warranty despite what he said two days earlier. I told him I wanted my money back and he said my Amex card would be refunded for the deposit that day. I videotaped him saying this and writing it on a paper that I kept. One week later the deposit money was still not returned to my Amex card. I made numerous calls to the dealership and left messages with the used car sales manager, Gregg Eisenberg. Mr. Eisenberg failed to return everyone of my calls and I had to resort to disputing the original charge through American Express. American Express conducted an investigation and found in my favor. The funds were restored to my card. I have purchased many new and used vehicles throughout and this was by far the worst experience I have ever had. Mercedes Benz USA should promptly investigate this dealership’s business practices and disassociate themselves from them in order to protect their good name. More

Always a pleasant experience with Eric. Went back to Euro motors in bethesda for total of 15+ years. Went back for a lease to Euro because of Eric Scott. Also, love the convenience of stop Went back to Euro motors in bethesda for total of 15+ years. Went back for a lease to Euro because of Eric Scott. Also, love the convenience of stopping by for a quick car wash and a cup of coffee. (Although, this is only couple of times a year.) One suggestion I would have for Euro motors would be if they can be more attentive when they change the service employee’s and wished Euro would notify me when this happens so that I may know who the new point of contact is. More

Wonderful experience. It was great dealing with Ron. He was knowledgable, personable, and easy to work with. I discussed my car knowing and appreciating that Ron did his It was great dealing with Ron. He was knowledgable, personable, and easy to work with. I discussed my car knowing and appreciating that Ron did his research. Thank you for making the process an easy one! More