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Euro Motorcars Bethesda

Bethesda, MD

4.7
590 Reviews
EuroMotorcars Bethesda, LLC. is proud to be one of the capital district’s premier authorized Mercedes-Benz dealership. We are conveniently located in Bethesda, Maryland, just minutes away from Interstate 495. Our goal is simple — We want to help you discover the true joy of driving a Mercedes-Benz luxury car. Whether you choose to visit our dealership or browse our website, we promise to do whatever it takes to meet that goal and make your driving experience a pleasurable one.
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7020 Arlington Rd

Bethesda, MD

20814

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Showing 590 reviews

January 21, 2021

I do not know if the dealership is as bad as my experience with their sales person was off his game - but one thing is for sure they wasted my time. I do not want to point out a single sales person More

by putnik29
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I do not wish to name employee as it is organizational fault not individual fault
Jan 22, 2021 -

Euro Motorcars Bethesda responded

At Euro Motorcars we take pride in providing everyone the best experience possible. We are disappointed to see your review. Please feel free to contact us directly at socialmedia@euromotorcars.com. In this way we can address your concern directly.

Jan 22, 2021 -

putnik29 responded

Thanks for response - I totally appreciate the reach out, but at this stage I believe we are at the point where I feel I have lost confidence in your organization to provide a good service for me. I believe you could be a great organization - but my experience was what it was and regardless of anything, at this point, respectfully, I do not consider doing business with your respective team. I did reach out to my contacts in both Affalterbach as well as in MBUSA and they recommended couple of different locations where I can take my business.

Jan 22, 2021 -

Euro Motorcars Bethesda responded

After looking through our records, we did not find that you had visited our dealership or spoken to anyone here. Perhaps you had visited another dealership in the area. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact our General Manager, Jim Willard directly at jwillard@euromotorcars.com, at your earliest convenience. We hope to hear from you soon. Take care.

Jan 22, 2021 -

putnik29 responded

Thanks for contacting me back. I used a different email and contact info as, again, I did not want to point my finger at a sales person as I do not think it is sales person's fault that he/she is not properly trained for the job. Thanks for the offer to email GM - but I am really not interested. I am not planning on giving you any more extra bad reviews or anything - but at this point I think I would rather purchase new vehicles elsewhere.

January 17, 2021

As always, Eric was amazing!! Such an easy, quick and easy process. Well, he makes it that way! He is just great! He made the entire process very smooth and we will always continue to work with him! An More

by Penny S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Patykewich
Jan 22, 2021 -

Euro Motorcars Bethesda responded

Awesome, we love hearing about great experiences with us!

January 14, 2021

It was a wonderful experience working with Eric. Worked with us to get the perfect car that fit our family. Wise advice with no pressure. We will be working with Eric for years to come. Thank you, we love More

by Bench770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Euro Motorcars Bethesda responded

That is great! We are glad you had a great experience with us!

January 13, 2021

This was the beat experience ever. I’m so glad to have purchased my new Mercedes GLB 250 through Eric Scott. He’s such an amazing guy and very informative. Thanks so much Eric. I love my suv. And thanks M More

by vekight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leelina Defersha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sudhir Katyal, Dennis Bolen
Jan 22, 2021 -

Euro Motorcars Bethesda responded

Terrific! Thanks again for coming in and letting us provide you with excellent service!

January 12, 2021

Had an incredible experience with Eric Scott. I wanted a very specific Mercedes in a very unique color and he was able to order it and have it delivered right to my door. Mike (the delivery guy) has deliver More

by michael.fmconboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Euro Motorcars Bethesda responded

We appreciate that. We will let Eric know!

December 27, 2020

From start (the vehicle selection) to finish (the vehicle delivery & setup) - everything was seamless. I am truly enjoying my 2012 Mercedes-Benz S550 4Matic. A very pleasant experience! More

by MNowrangi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camron Hamedi, Sales Consultant
Jan 12, 2021 -

Euro Motorcars Bethesda responded

We are happy that you are happy! Thanks for the review!

December 27, 2020

Accessibility, ease of scheduling appointments, vehicle specific knowledge, and promptly following up with solutions and remedies - all make for a satisfied customer & service advisor relationship. I am More

by MNowrangi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
German Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2021 -

Euro Motorcars Bethesda responded

Thank you so much!

December 03, 2020

Eric is by far one of the best sales professionals I have ever met. I am a sales professional myself so say this with some conviction and admiration. He was very well-informed, courteous, consultative, and p More

by chriskaine
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eric Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Euro Motorcars Bethesda responded

We enjoy hearing great reviews about our dealership and your experience with Eric! Thanks!

December 01, 2020

Eric! I can’t thank you enough for helping me through this new car process. Appreciate your help and attention to detail. Thanks again! Love it! More

by Gerossophia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Euro Motorcars Bethesda responded

You are very welcome. Thank you for choosing us!

November 25, 2020

It was the first time working with this dealership and won't be the last. Eric was attentive and personable. Both my husband and I felt like we were in good hands. Mike was fantastic and showed me all of More

by nhoch2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
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