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Ettleson Buick GMC - Service Center

Hodgkins, IL

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587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

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August 24, 2019

Painless Very knowledgeable and friendly service. They took the time to review everything with me. Would come back for all my service issues. Job well done More

by Encore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony LaScola, Randy Cronin
Sep 01, 2019 -

Ettleson Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2019

best service ever!! In and out. These guys were so good. Got checked in...given my loaner. And I got to work and received a text almost an hour later saying my car was r More

by ifoundadoor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2019 -

Ettleson Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2019

Terrific service I have always had a terrific experience At Ettlesons with buying cars and the service. We have dealt with them for close to 30 years and have always b More

by LWFELDHEIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Cronin
Sep 01, 2019 -

Ettleson Buick GMC responded

Hi, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2019

Enclave Mirror Fixed Brian’s communication was fantastic. He responded quickly to all of my questions. Brian was knowledgeable and very pleasant. He worked with me and More

by Durkin32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Sep 01, 2019 -

Ettleson Buick GMC responded

We're glad to hear you found Brian so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 22, 2019

Service Very helpful and quick oil change. Randy was very polite and fit the job done for me. Great job . Car came back nice and clean More

by BAUNMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Aug 28, 2019 -

Ettleson Buick GMC responded

Thank you for choosing Ettleson Buick GMC as your first choice for all your automotive needs! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2019

Oil change Service was good and Brian is very pleasant and accommodating! Price is a bit high but competitive! I would rather bring it here then the quick lube More

by TSG07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Sep 01, 2019 -

Ettleson Buick GMC responded

Hi, thank you for your comments. We are happy Brian was pleasant and accommodating. We hope you have a great day!

August 21, 2019

Car squeaks now on and off Brought my car in to have over $2500 worth of service/parts and ever since I got the car back it squeaks. Brought it in again and bcuz if didn’t sque More

by MSPERA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ettleson Buick GMC
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Klupshas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Ettleson Buick GMC responded

We know it can be frustrating when our techs are unable to recreate a situation that a customer has experienced on the road. If you'd like to schedule an appointment regarding this ongoing issue, please call our appointment line at 708-215-7315. We appreciate your business and want to keep you safe on the road.

August 20, 2019

Good service Oil changed and tires rotated, quick service. Paul was friendly and polite. The shop and waiting areas were clean and well lit. It was a very pleas More

by JIMKABELIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Ettleson Buick GMC responded

We are happy to hear that you had a positive experience with us! Thank you again for choosing Ettleson Buick GMC and we hope to see you again.

August 20, 2019

Car repair Very friendly, very professional. I had to get my Uncles Cadillac serviced with a oil change and a few minor repairs. Anthony was very helpful and ex More

by DELACEY6224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony LaScola
Aug 21, 2019 -

Ettleson Buick GMC responded

Hello, thank you for your great comments about the quality of service our staff provides! We're glad Anthony could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!

August 20, 2019

Pissed off My vehicle went in in better shape. I’m extremely dissatisfied. The service department did nothing to ratify the situation. I’m seeking a lawyer. More

by Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager, Rafael Esparza, Brian Greene
Sep 06, 2019 -

Ettleson Buick GMC responded

I'm not sure of the situation that you're referring to because I don't have your vehicle or contact information. We strive for 100% satisfaction and would like to understand your situation better so we can see if there is a resolution that will satisfy you. Please contact our service manager, Pete Engel, at peterengel@ettleson.com. Thank you for your time and consideration.

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