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Ettleson Buick GMC - Service Center

Hodgkins, IL

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587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

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August 31, 2019

Quick Service My car was overheating. The problem was diagnosed and repaired. I was able to pick up the car the same day, after hours.. I appreciate the efficiency More

by Exkuch00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Sep 08, 2019 -

Ettleson Buick GMC responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2019

Best Service Department I’ve Ever Dealt With I bought a Buick from Ettleson in May and I brought the car in for service yesterday. I’ve never been impressed with Other GM service departments, the More

by JMP
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony LaScola
Sep 01, 2019 -

Ettleson Buick GMC responded

Hello, we appreciate the opportunity to earn your business and we value the relationship that has been created! We look forward to your next service visit. Take care!

August 30, 2019

Outstanding Tony was the best. Excellent communication every step of the way. I will only get my car serviced by this dealership. Keep up the great work More

by markgra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony LaScola
Sep 01, 2019 -

Ettleson Buick GMC responded

Tony is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2019

Great service Randy and Paul are very pleasant to be of service to me. They treated me like family, very quick service. When they said car would be ready it was gre More

by XMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Cronin
Sep 01, 2019 -

Ettleson Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2019

Excellent Service from Tony I can’t say enough good things about Tony, he went above and beyond to make my car start, and I mean he did everything to avoid me having to tough it. More

by Maggie ct6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony LaScola
Sep 01, 2019 -

Ettleson Buick GMC responded

Hello, thanks for your review. We're glad to hear that Tony went above and beyond during your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2019

Always great service Whenever I need to bring either of our cars in for service, we're always able to fit us in. We wait in a very comfortable private waiting room and alw More

by PATTBRUNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Two others who are no longer there but were great John Stout and Kevin Anderson. , Mike Foster, Anthony LaScola
Sep 01, 2019 -

Ettleson Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We sincerely value your business and look forward to your next service visit! Take care!

August 29, 2019

Great service Outstanding seamless service. Randy was very professional as well as polite & cordial. Took care of everything and it was done sooner than promised. More

by JLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Sep 01, 2019 -

Ettleson Buick GMC responded

Hello, thanks for your wonderful review. We're glad to hear that you received outstanding service! We hope to be of service to you again in the future. Best wishes, Ettleson Buick GMC

August 28, 2019

Professional and Personable As far as service, I cannot say anything negative about this dealership. Paul has been my service associate several times in past and yesterday is ver More

by JLATTUCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2019 -

Ettleson Buick GMC responded

Paul is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2019

Great job by Randy in Service! Great thorough service Randy and his crew were super. Everything went well, timely and prompt work. Thanks to all for the fine job and taking care o More

by FRANHTR220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Sep 01, 2019 -

Ettleson Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2019

Eric’s 2018 CTS I’ve been a customer of Ettleson Cadillac for 3 years and I have always had great service from both sales and service staff. Everyone is friendly, hel More

by ejholler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene, Anthony LaScola
Sep 01, 2019 -

Ettleson Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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