Back

Ettleson Buick GMC - Service Center

Hodgkins, IL

not yet
rated
587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

Sort by
October 23, 2018

Very thorough. Staff is knowledgable and very helpful. I appreciate being updated on status of repairs. Convenient for drop off and pick up. I would recommend Ettles More

by KSPINATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Oct 24, 2018 -

Ettleson Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. -The Ettleson Cadillac Buick GMC Team

October 23, 2018

Cadillac Servicing I brought my Cadillac in for service and I thought the dealership was very professional I how they handled the job. I didn’t experience a long waiting More

by KEVIN.WILLIAMSLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Oct 25, 2018 -

Ettleson Buick GMC responded

Thank you for the great review, Kevin. Please come visit us if you need anything else, be it service or sales. Sincerely, The Ettleson Cadillac Buick GMC Team

October 21, 2018

Excellent service I was taken care of very fast and efficiently. Work was done and car was washed and delivered back to me in a timely fashion . More

by ps5433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Oct 22, 2018 -

Ettleson Buick GMC responded

We appreciate your input! We're glad to hear that you are consistently impressed with the service we offer here at Ettleson Cadillac Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! -The Ettleson Cadillac Buick GMC Team

October 20, 2018

Update of Navigation for 2018 Buick LaCrosse Anthony Lascola was my customer service representative who took care of me. He was courteous and professional in dealing with my service issue. Anthon More

by WPEDRYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul , Brian Greene
Oct 22, 2018 -

Ettleson Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. W are happy to hear that everything went well for you. We will pass your feedback along to the team! -The Ettleson Cadillac Buick GMC Team

October 19, 2018

Great Customer Service. Always Quality Work. Staff Is Always Top Rate, Have Been Doing With This Dealership f\For Years & Will Continue To Do So. More

by BOBTEAM714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Oct 22, 2018 -

Ettleson Buick GMC responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. -The Ettleson Cadillac Buick GMC Team

October 19, 2018

Displeased After asking what a switch was the service rep told me there are a lot of switches I can ask who brings the car back can let me know what it is. Afte More

by ibebobmc1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Foster, Brian Greene
Oct 22, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to write us a review. Learning from every experience helps us provide you the very best in service. I would like the opportunity to talk to you more about the events that transpired. Please contact me directly so we can work on this together. Regards, Frank Amadeo General Manager 708-215-7323

October 19, 2018

To many cars not enough help. This was second time in for the same issue. Dropped off car at 1:30, never got a call that car was finished. I called in morning and was told oh yeah More

by Barbara bialy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No, Brian Greene
Oct 22, 2018 -

Ettleson Buick GMC responded

I'm sorry to hear about the wait. Our customers’ time is valuable to us, and I am disappointed to hear your recent visit wasn't as timely as you would have hoped. Please contact me at your earliest convenience so we can discuss this further. Regards, Frank Amadeo General Manager 708-215-7323

October 19, 2018

Great service From service writer down to the service technician and appointment person they all did a fabulous job.Handled my problem with the front end rattle and More

by LWOJDAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Johnson tech.521, Brian Greene
Oct 22, 2018 -

Ettleson Buick GMC responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. -The Ettleson Cadillac Buick GMC Team

October 18, 2018

Brakes We brought the car in for brakes. The service department did a great job. We had the car back in no time. Thanks for everything!! More

by Lacrosse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Oct 18, 2018 -

Ettleson Buick GMC responded

We appreciate your kind words! We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. -The Ettleson Cadillac Buick GMC Team

October 18, 2018

Service Center Randy Cornin is As always been awesome to deal with. He’s great with people and an asset to the Dealership. Which I’m sure you are aware of. I always More

by LAX4EVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cornin
Oct 18, 2018 -

Ettleson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Ettleson Cadillac Buick GMC Team

...
51
...