Ettleson Buick GMC - Service Center

Had to go back twice for one problem. Went twice for one problem. I didn't believe the explanations I got, to me it sounded like an excuse without admitting a fault. Mechanics left seats, Went twice for one problem. I didn't believe the explanations I got, to me it sounded like an excuse without admitting a fault. Mechanics left seats, steering wheel, and shift lever all greasy. Unprofessional! More

Amazing service I talked to Brian Green at Ettelson after being turned away from the dealer that I actually purchased my brand new 2018 yukon Denali from. He was more I talked to Brian Green at Ettelson after being turned away from the dealer that I actually purchased my brand new 2018 yukon Denali from. He was more than accommodating making sure all services to my vehicle were done with perfection. I truly appreciate him and the service department and will be taking my car there for many years to come. Bill Kay service should take lessons from Ettelson. More

Love My Dealership I have purchased many cars from this dealership and I always, always have my service done here. They are very helpful and I’m always comfortable. I have purchased many cars from this dealership and I always, always have my service done here. They are very helpful and I’m always comfortable. More

Never lets me down From making the appointment through getting my vehicle Service is always excellent. Greeted by Service Adviser right away, explains everything in deta From making the appointment through getting my vehicle Service is always excellent. Greeted by Service Adviser right away, explains everything in detail, offers advice and suggestions. Wait in a great lounge area. When vehicle is finished Adviser comes and get explains what was done and the costs. Explains things that will/may need attention etc.. I then go out and get my washed car. More

Tony was wonderful. Your prices are much too high. Over 60.00 for wiper blades is ridiculous. I will take my car for basic services somewhere else. I wanted to keep m Your prices are much too high. Over 60.00 for wiper blades is ridiculous. I will take my car for basic services somewhere else. I wanted to keep my basic service record all kept in one place, but will not be able to afford it. More

Easy peasy Service department very easy to work with, no problems. Got a loaner so I wasn't inconvenienced at all. Overall I'd say I am a happy customer! Service department very easy to work with, no problems. Got a loaner so I wasn't inconvenienced at all. Overall I'd say I am a happy customer! More

Tire were bad I needed tires got a fair quote from Brian he set up a loaner and got the car done and back to me quickly I’ve always get taken care of by Brian I needed tires got a fair quote from Brian he set up a loaner and got the car done and back to me quickly I’ve always get taken care of by Brian More

Outstanding service at Ettleston Cadillac! I have bought and serviced my vehicles at Ettleston Cadillac for about 6 years and always get great service from all staff from porter, service writer I have bought and serviced my vehicles at Ettleston Cadillac for about 6 years and always get great service from all staff from porter, service writer, cashier and dont’t forget Dan in sales. Thanks Again! More

Service always completes on time Professional and courteous staff Clean facility Comfortable customer waiting area Work completed right the first time always completes on time Professional and courteous staff Clean facility Comfortable customer waiting area Work completed right the first time Appreciate the car wash More

Service department Look, I dont want everything for free, but if my car has bumper to bumper I expect the service department to know that . Not try to charge me $600 dol Look, I dont want everything for free, but if my car has bumper to bumper I expect the service department to know that . Not try to charge me $600 dollars to change a thermostat and 2 trans lines . My car has been in service 7 times in 2 years and everytime Brian Greene tries to charge me for repairs to my car. This guy is so miserable everytime I go there. Not friendly at all..hes even yelled at my wife at one of the service appointments. I really think he is a racist.... but not all employees at ettleson Cadillac are bad , but they do have a few bad apples. Joe Kendall is the best of them all, great guy and knows how to treat people .... More