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Ettleson Buick GMC - Service Center

Hodgkins, IL

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587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

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February 25, 2022

Justin was GREAT at keeping me informed! He provided grat detail on the issues and worked hard toward resolution. More

by KIM.SHAMLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 02, 2022 -

Ettleson Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ettleson Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2022

I was treated with professionalism and courtesy as per usual when I have any service on my leased vehicle. More

by DLACKENBACH
Recommend Dealer
Yes
Employees Worked With
Kyle Roady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Ettleson Buick GMC responded

Hi there, thank you so much for your positive comments about Ettleson Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2022

Great service, quick and efficient. Staff was very helpful as well. Will definitely be going back. More

by aceveslorena615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Roady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stefaniuk
Mar 02, 2022 -

Ettleson Buick GMC responded

Hi there, thank you so much for your positive comments about Ettleson Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2022

Justin was GREAT in helping me with my car even it was almost closing time! More

by ansky12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Mar 02, 2022 -

Ettleson Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ettleson Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2022

My truck was not ready when promised. No loaner vehicle available for me and finally price was never approved prior to repairs. More

by Emerson0316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sharkey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter service manager
Mar 02, 2022 -

Ettleson Buick GMC responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to our Service Manager, Peter Engel at (708) 579-5000 X:150 at your earliest convenience so we may further assist you in working towards a resolution. Ettleson Buick GMC

February 25, 2022

My service was quick, clean and friendly. They took me in without an appointment and changed my oil. Thank you for the service. More

by andarverdeiii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Ettleson Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2022

Service is great and they got me in and out in less then 1 hour. Very professional More

by fam1597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Ettleson Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2022

Very friendly, knowledgeable and helpful staff! Always get job done in timely matters. Highly recommend to anyone, especially after visiting different dealerships I can say Ettelson is the best! More

by pukius_2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Ettleson Buick GMC responded

Hi there, thank you so much for your positive comments about Ettleson Buick GMC! Thanks again for the recommendation, and have an amazing day!

February 25, 2022

Good dealer ship, service time I go. Buick inspect service for a 'll function parts. More

by SPHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Ettleson Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 25, 2022

Thank you Bill sharkey for the outstanding costumer service also thanks you to Alan kash for his outstanding service More

by mattneeley85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Roady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Ettleson Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ettleson Buick GMC! We look forward to your next visit! Take care!

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