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Ettleson Buick GMC - Service Center

Hodgkins, IL

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587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

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November 08, 2018

Quick and friendly Brian and his team were very freindly. When it came to my repairs I got a nice rental and my repairs were done quickly. Great job More

by carolinagmonroy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Nov 09, 2018 -

Ettleson Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. -The Ettleson Cadillac Buick GMC Team

November 08, 2018

Job well done After the initial shock of how much repairs would cost the experts guided me through details of what it would take to make my vehicle completely repai More

by Mrpizzuto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and pete
Nov 09, 2018 -

Ettleson Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. -The Ettleson Cadillac Buick GMC Team

November 08, 2018

Your staff are awesome your employee are very nice and helpful! always checking up on me to see if i’m happy with my new S.U.V!!! very happy with your staff!! More

by GREGORYT34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Nov 09, 2018 -

Ettleson Buick GMC responded

Thank you so much, Gregory! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. -The Ettleson Cadillac Buick GMC Team

November 08, 2018

Great, fast Professional courteous affordable clean spacious. Fixed my problem right away and kept me updated throughout the process. I’ll tell all my family and More

by HOUBYHUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin , John Krystinak
Nov 09, 2018 -

Ettleson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -The Ettleson Cadillac Buick GMC Team

November 08, 2018

Car Service Called on Monday to make a service appointment and an appointment at 9:30am on Wednesday of the same week was available. Saw many new faces. Was my fi More

by FirstladyE
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
Nov 09, 2018 -

Ettleson Buick GMC responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. -The Ettleson Cadillac Buick GMC Team

November 07, 2018

Timely and courteous service Whenever I have my car serviced at Ettleson’s, the Department is courteous and interested in what I want and need. They listen! They also only recomm More

by jimgiemzik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Ganderski, Brian Greene
Nov 07, 2018 -

Ettleson Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department! We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! -The Ettleson Cadillac Buick GMC Team

November 07, 2018

Great Always get friendly service. They take good care of people and do great work. Get you car back to you on time and give you one if you need it. More

by RAYMONDCHRISTIAN699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Cieniuch, Brian Greene
Nov 07, 2018 -

Ettleson Buick GMC responded

We sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. -The Ettleson Cadillac Buick GMC Team

November 07, 2018

Excellent Service My service adviser, Randy Cronin, was very personable and efficient. I was in and out in about an hour. The thing I appreciate about Randy is that h More

by TONYGIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Nov 07, 2018 -

Ettleson Buick GMC responded

We are pleased to hear that you had an excellent experience with Randy and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. -The Ettleson Cadillac Buick GMC Team

November 06, 2018

Awesome job guys as usual You guys did a great job car was ready when I was told keep up the great work will def bring car back when needing work done More

by garyarhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Nov 07, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. -The Ettleson Cadillac Buick GMC Team

November 03, 2018

Brian did a great job for me.Very satisfied. BRIAN did a great job. Very satisfied. He made sure my car was repaired under warranty. Very satisfied with the result. And he explained the ectende More

by Carlosantucci50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Nov 04, 2018 -

Ettleson Buick GMC responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. -The Ettleson Cadillac Buick GMC Team

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