Ettleson Buick GMC - Service Center

Customer service Anthony was awesome kept me informed of progress of truck the cost of parts and great loaner truck to get me to work. Just awesome Anthony was awesome kept me informed of progress of truck the cost of parts and great loaner truck to get me to work. Just awesome More

Excellent service! I had oil leaking from my engine and brought my car to Ettelson for service. My car was out of warranty but working with Randy Cronin and Peter Engel I had oil leaking from my engine and brought my car to Ettelson for service. My car was out of warranty but working with Randy Cronin and Peter Engel they were able to get help paying for the repair from Cadillac. I am grateful for their help and will continue to bring my car to Ettelson for service. I would recommend Ettelson to anyone that needs service for their car. More

Ettelson gives Excellent service . Very pleased with the service I received from Randy. He was very helpful and conscientious of what needed to be done to care for my auto. Very pleased with the service I received from Randy. He was very helpful and conscientious of what needed to be done to care for my auto. More

Service Visit On a recent Setvice Dept visit I had everything taken care of with everyone being friendly, polite, courteous and professional! Could not have gone be On a recent Setvice Dept visit I had everything taken care of with everyone being friendly, polite, courteous and professional! Could not have gone better! More

Service on my Enclave This is both good and bad. Bad part I waited in service area for 30 Minutes. I then talked to Service Mgr. He said because you had to wait the service This is both good and bad. Bad part I waited in service area for 30 Minutes. I then talked to Service Mgr. He said because you had to wait the service for today is free. More

Buick I was a half hour for the appointment and was told not to leave they would get me in. I took a day off work to bring my car in and was waiting 4.5 ho I was a half hour for the appointment and was told not to leave they would get me in. I took a day off work to bring my car in and was waiting 4.5 hours for my car. I told the Randy I had other appointments but his sense of Customer service was NOT existent! The straw that broke the camels back was the patching of my tire? They tore the tire putting it back on my car which caused another delay! The service experience was horrible! I will never buy another GM. car and my father is retired from GM! I had several appointments I had to reschedule because of the poor service! You lost a customer for life! More

Service Advisor was extremely rude The service advisor was unfriendly, rude, and critical of the condition of my car. I went in for a recall fix, not to be criticized. I won't return. The service advisor was unfriendly, rude, and critical of the condition of my car. I went in for a recall fix, not to be criticized. I won't return. More

Service on my CTS Even though I only needed an oil change and bulb replaced, it was completed in a timely and satisfactory manner. So far, everything seems to be workin Even though I only needed an oil change and bulb replaced, it was completed in a timely and satisfactory manner. So far, everything seems to be working well. Thanks. More

No overall check on car My headlamp is out and no one asked to replace it. Wonder what else can be wrong with my car? Too busy to care obviously My headlamp is out and no one asked to replace it. Wonder what else can be wrong with my car? Too busy to care obviously More

They crack the molding on the dashboard stole a solar charge What to get an alternator replace they had to order it took a couple of days when I got the car back they cracked the molding on the dashboard stole m What to get an alternator replace they had to order it took a couple of days when I got the car back they cracked the molding on the dashboard stole my solar charger from the glove department left the evidence with dirty handprints on the dashboard I showed the manager replace the molding but kept saying these guys don't steal to put an alternator in had no reason to be in the glove department More