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Ettleson Buick GMC - Service Center

Hodgkins, IL

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587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

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December 15, 2018

Good experience It is always pleasant to take my vehicle to ettleson as they are professional and courteous and try as much as they can to get you on your way quickly More

by bludman
Recommend Dealer
Yes
Employees Worked With
Dont remember his name
Dec 16, 2018 -

Ettleson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we are glad that our team made such a great impression on you. -The Ettleson Cadillac Buick GMC Team

December 15, 2018

Tires Purchased tires recently which I love and was not harrased to buy insurance 10 times or new wheels which has happened at tire only stores. The tires w More

by EJWHEATLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Dec 16, 2018 -

Ettleson Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. -The Ettleson Cadillac Buick GMC Team

December 15, 2018

Service Visit Average visit. Not impressed with the treatment. It took a while to be waited on. Very average customer service. Not vastly thrilled with the ser More

by lee27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Dec 16, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Regards, Frank Amadeo General Manager 708-215-7323

December 15, 2018

Over-delivered on service appointment - thanks! dropped my Escalade off a few days early for a Friday appointment as I was hoping to get it back for a Saturday road trip. Anthony in service was abl More

by KBURNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony in service dept.
Dec 16, 2018 -

Ettleson Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! -The Ettleson Cadillac Buick GMC Team

December 15, 2018

Still up to their quality standards Just came in for an oil change. Had appointment and handles with the usual courtesy and efficiency. Have never had a problem dealing with them. More

by ROBERTYONKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Foster
Dec 16, 2018 -

Ettleson Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. -The Ettleson Cadillac Buick GMC Team

December 15, 2018

Regular Maintenance Regular oil change and tire rotation. Forgot my coupons but service applied them. Very thoughtful and knowledgeable service writer. Always a pleasure More

by Boilerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Dec 16, 2018 -

Ettleson Buick GMC responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our team was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. -The Ettleson Cadillac Buick GMC Team

December 13, 2018

Car servicing oil change wheel rotation I dropped the car off for an oil change and tire rotation. We used a loaner vehicle while the car was serviced. I asked Brian to address the screw in More

by MOEBASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Dec 13, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. -The Ettleson Cadillac Buick GMC Team

December 12, 2018

Exceptional service Great experience . Follow up with calls and texts were consistent and helpful. Very thorough and work was done quickly and correctly. I Highly recomme More

by CARLO G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis ? , Brian Greene
Dec 13, 2018 -

Ettleson Buick GMC responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. -The Ettleson Cadillac Buick GMC Team

December 11, 2018

They went the extra mile for us Over all a five star rating for my entire experience at Ettleson Cadillac couple of small scratches on my car they made look new again I don’t remembe More

by Bigdaddy129
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know his name but great job buffing our car, Brian Greene
Dec 12, 2018 -

Ettleson Buick GMC responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! -The Ettleson Cadillac Buick GMC Team

December 08, 2018

Excellent service as usual. Have been an Ettleson customer for at least 25 years purchasing at least 8 vehicles and return because of the excellent service. More

by MEPZ_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony J Lascola
Dec 09, 2018 -

Ettleson Buick GMC responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. -The Ettleson Cadillac Buick GMC Team

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