Ettleson Buick GMC - Service Center

excellent customer service, thank you From starting with making a service appointment to the service we get for our car, people have always been friendly and knowledgeable! Thank you an From starting with making a service appointment to the service we get for our car, people have always been friendly and knowledgeable! Thank you and have a wonderful Holiday Season! More

Great service Appointment was timely- work was completed in just over 1 hour, car was washed and I was on my way. Randy Cronin is the Best !!! Appointment was timely- work was completed in just over 1 hour, car was washed and I was on my way. Randy Cronin is the Best !!! More

Anthony is amazing Thanks again Tony Lascola !! And thanks too Pete and Ben too bad this car is totaled!! Took my new car to Ettleson Hyundai for repair they took care o Thanks again Tony Lascola !! And thanks too Pete and Ben too bad this car is totaled!! Took my new car to Ettleson Hyundai for repair they took care of my concern . Thanks!! More

Great Job Brian gets it done. I had some problems on the Right front end , he fixed it right away. Than I had some problems on the left and he took care of it Brian gets it done. I had some problems on the Right front end , he fixed it right away. Than I had some problems on the left and he took care of it More

Vehicle’s maintenance and service Great dealership and great service always. They keep you notified from start to finish and care to have every concern addressed. Bought many cars from Great dealership and great service always. They keep you notified from start to finish and care to have every concern addressed. Bought many cars from here and buying 3 more next year. Never dealing with another dealership again. More

Great service I have been going to this dealership since 2011. Always prompt service. Service advisors are always top notch . Very easy to make appointments and the I have been going to this dealership since 2011. Always prompt service. Service advisors are always top notch . Very easy to make appointments and they are genourous with loaners if your under warranty. More

Go to Just Tires I figured I would go to the dealer for tires and an alignment for the best service. I now have my 3rd appointment for the initial installation. 1st a I figured I would go to the dealer for tires and an alignment for the best service. I now have my 3rd appointment for the initial installation. 1st appointment,tires and alignment. 2nd appointment for a tire that was leaking from day one. 3rd appointment upcoming because they messed up the tire balance on the second appointment. Definitely not worth the extra money for "dealer service." More

Oil change Great service. Great staff. Very friendly. Explained everything to me with ease. Will be returning for routine maintenance. Vehicle was ready on time Great service. Great staff. Very friendly. Explained everything to me with ease. Will be returning for routine maintenance. Vehicle was ready on time as expected More

Anthony Service Writter Antagonist old school dealer tactics. First thing Anthony says to me is where did you buy your car. He already knew since I watched him study the de Antagonist old school dealer tactics. First thing Anthony says to me is where did you buy your car. He already knew since I watched him study the dealer sticker on the back of the car. My reply was it’s a GMC and I’m here for service and it does not matter where the car was purchased. His next comment was, you bought this in southern Illinois. Again I said it does not matter, I stood up, and said I would just leave if there was a problem. Then Anthony says he is just making small talk. I told him weather, Blackhawk, Bulls is small talk but trying to give me a hard time because I did not buy the car from Ettelson was not. Poor experience, will avoid this dealership at all costs unless I have no choice. More

Good efficient service Good efficient appointment drop off easy. Loner was nice and convenient work was complete on time service folks were friendly check out was quick c Good efficient appointment drop off easy. Loner was nice and convenient work was complete on time service folks were friendly check out was quick car was washed More