Back

Ettleson Buick GMC - Service Center

Hodgkins, IL

not yet
rated
587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

Sort by
December 29, 2018

Great customer service! The job was done quick and communication was very clear and very detailed. Brian was very knowledgeable and answered all of my questions without hesit More

by Teresa Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Dec 30, 2018 -

Ettleson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. -The Ettleson Cadillac Buick GMC Team

December 29, 2018

Efficient timely thorough service Always pleased with service Work done perfectly and on time They always give that extra care I would highly recommend Ettleson Cadillac to my frien More

by Nice cadfy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Dec 30, 2018 -

Ettleson Buick GMC responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -The Ettleson Cadillac Buick GMC Team

December 29, 2018

Service Paul was great at scheduling my appointment and having my vehicle ready in time promised. Very courteous, listens thoroughly and explains the service More

by Acadia 2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
Dec 30, 2018 -

Ettleson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. -The Ettleson Cadillac Buick GMC Team

December 29, 2018

Service Department At Ettleston Cadillac is fantastic! I always bring all my Cadillac’s to Ettleston Cadillac Service and receive great customer service from all staff including Don the loaner car associat More

by Octavio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony!
Dec 30, 2018 -

Ettleson Buick GMC responded

Hi Octavio and thanks for the great feedback! We're very happy that Don and the team were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! -The Ettleson Cadillac Buick GMC Team

December 29, 2018

Great service center Ettleson has a great service center. I’m especially partial to the Cadillac lounge! Paul was polite and courteous while checking me in and the time it More

by CAMPBELLEDUCATOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
Dec 30, 2018 -

Ettleson Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! -The Ettleson Cadillac Buick GMC Team

December 28, 2018

Service I had an appointment for an oil change and had to wait in the bay for about 20 minutes before any service employee showed up. More

by AOCHOA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul from service
Dec 28, 2018 -

Ettleson Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. -The Ettleson Cadillac Buick GMC Team

December 27, 2018

Excellent experience I found it extremely easy to schedule a maintenance check of the car I’m leasing. From the welcome at the garage to the complimentary wash, Paul and h More

by pkramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul , Brian Greene
Dec 28, 2018 -

Ettleson Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Paul and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! -The Ettleson Cadillac Buick GMC Team

December 26, 2018

Check Engine Light Came back on Randy was good but the issue wasn’t fixed after spending 2600! Check engine light is back on! Now I’m going to have to bring it back in More

by GREGCIESLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ettleson Buick GMC
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2018 -

Ettleson Buick GMC responded

We appreciate the opportunity to learn about your experience at our dealership. Your business is valuable to us, and we want to hear more about this situation. Please contact me so that we can work towards a resolution together. Thank you for your patience and understanding. Sincerely, Frank Amadeo General Manager 708-215-7323

December 21, 2018

Great experience Always feel comfortable and assured when I have my car serviced here.I have never had a bad experience here and I will never take my Buick anywhere e More

by 156paddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Dec 21, 2018 -

Ettleson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. -The Ettleson Cadillac Buick GMC Team

December 21, 2018

Ettleson Excellent service, friendly employees!!! Favorite dealership.Anthony Lascola service rep was very helpful. Explained all steps of the service needed.I More

by Jcummi1048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Calmeyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. -The Ettleson Cadillac Buick GMC Team

...
41
...