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Ettleson Buick GMC - Service Center

Hodgkins, IL

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587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

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January 12, 2019

Quick service! Brian helped us be quick in and out with our oil change. I had my 2 year old with me during the time, so for me anything less than an hour works grea More

by SUPREETAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jan 15, 2019 -

Ettleson Buick GMC responded

We are pleased that Brian was able to help. Thank you for leaving us this positive review. Drive safely! -The Ettleson Cadillac Buick GMC Team

January 11, 2019

Great servicd Great service great communication kept me up to date and informed of charges quick turn around time and was a hard to diagnosis Very happy More

by Johno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jan 15, 2019 -

Ettleson Buick GMC responded

Thank you for stopping by to leave this wonderful review, Johno. We are committed to providing excellent customer service in all areas of our dealership and we’re delighted to know you drove away a happy customer. If you need anything else for your vehicle, please let us know. -The Ettleson Cadillac Buick GMC Team

January 11, 2019

Service excellence I have been dealing with Ettleson since shortly after I purchased my car in 2007. It was a Pontiac and the dealership closed before my first car check More

by ELAINEMANETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jan 15, 2019 -

Ettleson Buick GMC responded

We are so honored to have you as a valued customer! Thank you for the positive words, Elaine. -The Ettleson Cadillac Buick GMC Team

January 11, 2019

Oil change Paul Klupshab once again did a tremendous job of providing the best of customer service that Ettleson can offer. He is to be commended for guiding his More

by WPEDRYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Jan 15, 2019 -

Ettleson Buick GMC responded

Thank you so much for your review! We really appreciate your business and are so happy that Paul could provide great service to you and your vehicle. Until next time, drive safely! -The Ettleson Cadillac Buick GMC Team

January 10, 2019

My Buick enclave The service department was very nice and helpful. They did a full diagnostic test to my 2012 buick enclave, found issues,fixed them. Now i don't have More

by Amy1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jan 10, 2019 -

Ettleson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. -The Ettleson Cadillac Buick GMC Team

January 10, 2019

Great service..parts supply is slow Staff has been very helpful and supportive. They seem to go out of their way to be accomitating. Response to my question regarding progress on service More

by Robert529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jan 10, 2019 -

Ettleson Buick GMC responded

Robert, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received. If there is anything more that we can do, please come back and see us again. Take care! -The Ettleson Cadillac Buick GMC Team

January 10, 2019

My car was repaired. Brian Greene was very friendly and made sure I understood everything. When I made the appointment with him he was very accomodating. He had a loaner c More

by Mags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jan 15, 2019 -

Ettleson Buick GMC responded

Hello Mags! It is great to hear about your recent service experience. We will certainly pass on your feedback to Brian as he will be happy to hear it! Feel free to reach out if you ever need anything else. -The Ettleson Cadillac Buick GMC Team

January 10, 2019

Great Customer Focus Got me in early. Constant communication. My truck was need to be kept overnight so they scheduled me to be picked up at work and a loaner ready for me More

by SKHARDIMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Car Loaner Dude and Service Manager.
Jan 15, 2019 -

Ettleson Buick GMC responded

Thank you for the positive review SKHARDIMAN and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. -The Ettleson Cadillac Buick GMC Team

January 09, 2019

Service Went in for service-flat tire and they made sure everything was fixed properly. Thanks to everyone for being friendly and courteous-appreciate the hel More

by carmensci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2019 -

Ettleson Buick GMC responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -The Ettleson Cadillac Buick GMC Team

January 08, 2019

Best Cadillac dealer Randy Cronin my Service Rep goes the extra mile to assure great customer service and satisfaction. Clean and welcoming dealership the car is always r More

by Garry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin and Jeanette (cashier); Daniel Moore (service tech)
Jan 09, 2019 -

Ettleson Buick GMC responded

Garry, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. -The Ettleson Cadillac Buick GMC Team

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