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Ettleson Buick GMC - Service Center

Hodgkins, IL

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587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

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February 02, 2019

Last minute appointment Called and got a last minute appointment for an oil change. Mr. Greene was courteous and got me in and out in no time. Great dealership to deal with. More

by Spomes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Feb 07, 2019 -

Ettleson Buick GMC responded

Hello, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2019

Exceptional Brain was excellent and provide great customer service. When ever I come here for service, each part of the process that is done is great. More

by hefltlc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Feb 08, 2019 -

Ettleson Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 31, 2019

great to deal with. Came in for a battery without an appointment took me right away. No problem. thanks again for everyone for understanding I never have a problem with More

by FCAR73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Greene
Feb 08, 2019 -

Ettleson Buick GMC responded

Thanks for your support! We're glad to have been able to assist you, and look forward to seeing you again. Take care!

January 30, 2019

Excellent service department Fast appointment, quick repair time, fair price and most important the job was done right the first time. I was treated like that they were working on More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jan 31, 2019 -

Ettleson Buick GMC responded

Thank you for the positive review, Ted, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. -The Ettleson Cadillac Buick GMC Team

January 30, 2019

Excellent! I was scheduled for an appointment by Julie and she called me the day before as a reminder. My car was diagnosed and repaired quickly at a good price More

by Matt K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete, Ed, Randy, Bobby I believe, drove me to work. , Brian Greene
Jan 31, 2019 -

Ettleson Buick GMC responded

Matt, we sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. -The Ettleson Cadillac Buick GMC Team

January 29, 2019

Service top notch Will recommend to all my friends. Randy was phenomenal . Better service than Ritz Carlton. Pays attention to detail, and the Service Manager Pete Enge More

by randycronin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Jan 30, 2019 -

Ettleson Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -The Ettleson Cadillac Buick GMC Team

Feb 05, 2019 -

Ettleson Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

January 27, 2019

Oil change Very good And we'll return to this dealership again for their out standing customer service The service department is outstanding And very profession More

by NEAL_Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 29, 2019 -

Ettleson Buick GMC responded

We really appreciate your positive review! It's good to know that you felt well taken care of during your visit. Come see us again!

January 27, 2019

Service Great experience. Brian was very nice and very helpful. Thanks Brian!! He made things easy and fast for me as I had to get to work. More

by RACHAEL_KNIGHTLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oil change person and person who detailed truck left tip with receptionist for detailer. . Appreciate their service. , Brian Greene
Jan 29, 2019 -

Ettleson Buick GMC responded

Thanks for your support! We're glad to have been able to assist you, and look forward to seeing you again. Take care!

January 25, 2019

Always happy Brain Green, always helpful ,been a customer for a long time and enjoy working with them Like the fact that no high pressure when buying a car or serv More

by MICHAEL0008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Ahonen, Brian Greene
Jan 25, 2019 -

Ettleson Buick GMC responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. -The Ettleson Cadillac Buick GMC Team

January 25, 2019

Great experience as always . PAUL in SERVICE is the consummate employee . He knows the product backwards and forwards. I will continue to trade there for many years to come. As More

by Caddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Ahonen
Jan 25, 2019 -

Ettleson Buick GMC responded

We loved reading this review! Happy customers are our aim, and it appears Paul really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. -The Ettleson Cadillac Buick GMC Team

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