Back

Ettleson Buick GMC - Service Center

Hodgkins, IL

not yet
rated
587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

Sort by
February 17, 2019

Review for oil change It took longer than it normally does. And I was disappointed my car wasn’t washed. They always wash it. Other than that all ok More

by JEANNIE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 21, 2019 -

Ettleson Buick GMC responded

Greetings, and thank you so much for the high rating! While we're glad to know that your overall experience went well, we regret that there were aspects of your visit you felt were unsatisfactory. Please feel free to call us directly if you have any thoughts as to how we might be able to improve your experience further.

February 16, 2019

Repair to side view mirror. As usual everything went well and the work was done right. I always am satisfied with your service. I know my repairs will always be 100%. More

by ROSEPAUSCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Feb 21, 2019 -

Ettleson Buick GMC responded

Thanks for the review! We're happy to hear that you are satisfied with the service we provided. Have a nice day!

February 15, 2019

Very helpful and polite. Very friendly staff. They offer refreshments which is very thoughtful while you are waiting for your vehicle. The restrooms and seating area was very More

by Jummd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Feb 20, 2019 -

Ettleson Buick GMC responded

Hi there, thank you so much for your positive comments about Ettleson Buick GMC! We look forward to your next visit! Take care!

February 15, 2019

Pretty decent Brian was excellent,he helped me with everything I needed. I really wish that the guys who actually worked on the car paid a bit more attention to the More

by pedja1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Feb 20, 2019 -

Ettleson Buick GMC responded

Hi there, we're very happy to hear Brian was able to provide you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ettleson Buick GMC

February 15, 2019

Quick service I had a problem come up suddenly and needed my car looked at immediately as I was going out of town soon. I called Randy Cronin and he was able to get More

by PMFRESKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Feb 20, 2019 -

Ettleson Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!

February 15, 2019

Car in for service Car has been in for service like 5 times since we purchased used from you guys .Thank god we bought extended warranty .Service said car is ready for p More

by EABOGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Mar 11, 2019 -

Ettleson Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager Peter Engel at (708) 579-5000 X:150 to discuss your concerns, as your satisfaction is of utmost importance to us

February 15, 2019

Very professional Service very good and I feel confident that service I am getting is top notch. Everyone is very acomidating. Plus I love that the car gets washed when More

by denise.bozyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Feb 20, 2019 -

Ettleson Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 15, 2019

Helpful Professional service. They are very helpful always updating the service process. Doing the necessary work in a timely manner. Always car wash done. Su More

by joeyraja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Feb 20, 2019 -

Ettleson Buick GMC responded

Hi there, thank you so much for your positive comments about Ettleson Buick GMC! We look forward to your next visit! Take care!

February 15, 2019

Regular oil change Anthony was awesome! Friendly, professional, and knowledgeable. Hope to work with him again. I’d recommend him and Ettleson to my friends and family w More

by Charm1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Calmeyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony, Brian Greene
Feb 20, 2019 -

Ettleson Buick GMC responded

Hi there, we're very happy to hear Anthony was able to provide you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ettleson Buick GMC

February 12, 2019

Very good customer service I took my sixteen year old Escalade to Ettleson Cadillac for an oil change and to find out what a thumping noise was. They gave me a car to use . On M More

by AKITAGIRL48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Feb 14, 2019 -

Ettleson Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! We do hope we can be of assistance in the future. Take care!

...
34
...