587 Reviews of Ettleson Buick GMC - Service Center
Great service Quick and reliable. Highly recommend the location. They are always very friendly, and perform the work well: the loaner cars are always nice too... Quick and reliable. Highly recommend the location. They are always very friendly, and perform the work well: the loaner cars are always nice too... I don’t want to go anywhere else! More
Service call Tried to use text function to make same day appt. Text was responded to quickly and was told someone would call me shortly. No one ever called me. So Tried to use text function to make same day appt. Text was responded to quickly and was told someone would call me shortly. No one ever called me. So in called service dept myself and was able to get same day appointment. Was checked in immediately. Was given approximate wait time. Service was finished on time but no car wash. Overall good experience More
ELR Maintenance Great customer service, nice demo vehicle. Gave me quick feedback on repair. Team is very knowledgeable about the product and willing to explain in de Great customer service, nice demo vehicle. Gave me quick feedback on repair. Team is very knowledgeable about the product and willing to explain in detail. More
Great Service Randy Cronin had me in and out in less than 90 minutes. I appreciate the fact that Randy did not try to sell me services that I didn't need. That has Randy Cronin had me in and out in less than 90 minutes. I appreciate the fact that Randy did not try to sell me services that I didn't need. That has been my unfortunate experience with other dealers in the past. Ettleson has been my choice for servicing my present Cadillac and 2 other Cadillacs in the past 12 years. I am very pleased with their service. More
Poorly treated and forgotten in a few days, poor listening In 1 week after being diagnosed with a problem I was forgotten completely. When I came in for the work I was insulted, no one listened to what I ask In 1 week after being diagnosed with a problem I was forgotten completely. When I came in for the work I was insulted, no one listened to what I asked for. Left glue all over, messy job. More
Service great, cost excisive. Service was quick, able to complete job ahead of estimate. Cost to change 2 headlights ridiculous. Parts in range, labor out of sight but when have to Service was quick, able to complete job ahead of estimate. Cost to change 2 headlights ridiculous. Parts in range, labor out of sight but when have to remove the bumper to replace headlights makes one wonder about design. More
I trust Ettleson I go out of my way to use Ettlesons for my service needs. I always recommend them. I have tried other dealerships & had good reasons not to go back— I go out of my way to use Ettlesons for my service needs. I always recommend them. I have tried other dealerships & had good reasons not to go back—felt I couldn’t trust them. Was glad to find Ettlesons. More
Ettleson Service I receive excellent customer service at Ettleson. Brian does a great job and I am pleased with Ettleson. I never have to wait long and the employees I receive excellent customer service at Ettleson. Brian does a great job and I am pleased with Ettleson. I never have to wait long and the employees are friendly and courteous. More
1.5 hr became 3 for service Friendly service, but was told it would be 1.5 hr. I had to chase down a rep for an update. I left after 3 hr and still have to come back bc the part Friendly service, but was told it would be 1.5 hr. I had to chase down a rep for an update. I left after 3 hr and still have to come back bc the part they ordered was the wrong color. Replacing one panel will take 3 visits. More
Great and dependable service Always a great experience from the service team. Randy and Pete go beyond in providing service of the highest and most professional manner. Defini Always a great experience from the service team. Randy and Pete go beyond in providing service of the highest and most professional manner. Definitely a customer for life ????????🌟 More