Ettleson Buick GMC - Service Center

They really try to satisfy Its never good to take your car to the shop but every time I've been they have always done what they can to make the experience as smooth as they can. Its never good to take your car to the shop but every time I've been they have always done what they can to make the experience as smooth as they can. More

service dept Great service as always. Pleasant, knowledgeable staff. Randy Cronin answers questions & concerns. Checks record to alert me to any upcoming service t Great service as always. Pleasant, knowledgeable staff. Randy Cronin answers questions & concerns. Checks record to alert me to any upcoming service that will need to be addressed. More

Great experience Randy the Service Rep. As nd Don the vehicle li e loaner agent were spot on. Everything went very good it's always a pleasant experience. I had ick Randy the Service Rep. As nd Don the vehicle li e loaner agent were spot on. Everything went very good it's always a pleasant experience. I had ick o. Enclave for the first time very fine Automobile More

Great Experience w/ Service Department! Thanks Brian Greene Thanks Brian Greene!!!! Great service, always kept me updated, and really took great care of me and my car!! Ease of making appointments and nice and Thanks Brian Greene!!!! Great service, always kept me updated, and really took great care of me and my car!! Ease of making appointments and nice and happy people on the floor. Thank you! More

Ettleson Service As always, the best. From pick up to delivery. The whole team there nails it every time. In particular, when it comes to customer service, ‘Kissser’ s As always, the best. From pick up to delivery. The whole team there nails it every time. In particular, when it comes to customer service, ‘Kissser’ sets the bar. More

Satisfied The service was fine. I find these surveys annoying and a little invasive. If I wasn't happy with the service I'd go somewhere else. The service was fine. I find these surveys annoying and a little invasive. If I wasn't happy with the service I'd go somewhere else. More

The lack of service writers . I had a eleven o’clock appointment for my wife to take our enclave in for repair . No one came out to great her or to tell her it would be a few momen I had a eleven o’clock appointment for my wife to take our enclave in for repair . No one came out to great her or to tell her it would be a few moments before they would get to her . She went in and talked to the cashier who told my wife that they were very busy and to go back into her car and wait . Finally after a total twenty minute wait a service writer came out . We also asked for the vehicle to be washed and it was not . I tried to call several times during the day too get an update but was constantly told that the service writers were just to busy to get to the phone . Not happy at all ! I bought my vehicle at Ettelson and two of my boys had bought cars from Ettelson . I’m thinking of a new vehicle and rethinking the dealership we will be buying from ! More

Excellent service I brought my vehicle in for service and they found several other issues that needed repairs. Very courteous and professional. I will definitely go bac I brought my vehicle in for service and they found several other issues that needed repairs. Very courteous and professional. I will definitely go back to Ettleson. More

Always a good experience The service department is always on their game! Great service overall. Brian kept me up to date with what was going on with my car. I was also given a The service department is always on their game! Great service overall. Brian kept me up to date with what was going on with my car. I was also given a loaner while my car wa being worked on. More

outstanding customer service I have unfortunately had some issues with my 2013 Acadia Denali as of late... but I must say.. the customer service is outstanding.. one time I made t I have unfortunately had some issues with my 2013 Acadia Denali as of late... but I must say.. the customer service is outstanding.. one time I made the unfortunate mistake of bringing my Acadia to a GMC dealership in Orland Park IL.... night and day... the Hodgkins GMC is hands down a much better service center... I also have nothing but praise for the sales staff as well... this dealership has definitely stepped into the 21st century when it comes to treating people right More