Ettleson Buick GMC - Service Center

Excellent, Timely, Courteous. My experience was great. I was greeted as soon as I pulled into the service area. The service order was written, my truck was serviced and returned to My experience was great. I was greeted as soon as I pulled into the service area. The service order was written, my truck was serviced and returned to me clean and none of my personal settings were changed. The service at Ettleson is great. More

Great place to do business The staff in the service department treats the customer in a professional manner and makes sure your car is serviced properly. The wait time is usua The staff in the service department treats the customer in a professional manner and makes sure your car is serviced properly. The wait time is usually short. More

Quick and easy Was in and out in less then 15 minutes got the tire for a really good price got it out on and was out with no hassle Was in and out in less then 15 minutes got the tire for a really good price got it out on and was out with no hassle More

Best ever Anthony in service was excellent ! Very experienced and handled my issues in a real professional way I highly recommend Ettleson for all service need Anthony in service was excellent ! Very experienced and handled my issues in a real professional way I highly recommend Ettleson for all service needs ! Great people! More

OilChange incurred carDamage while in service bay Car was damaged while in service bay. Service manager notified me of issue showed me the damage and made arrangements for the car be repaired. While Car was damaged while in service bay. Service manager notified me of issue showed me the damage and made arrangements for the car be repaired. While unfortunate it happened was handled as well as could be expected. Hope rare occurrence More

Great service Aways professional and courteous. I like have coupons and mail in certificates to use towards services. Keep up the good work. I'm certain I'll be Aways professional and courteous. I like have coupons and mail in certificates to use towards services. Keep up the good work. I'm certain I'll be back. More

Quality Service We had a positive experience, the issues with the car were all fixed plus some additional issues, and communication was good. I had an appointment to We had a positive experience, the issues with the car were all fixed plus some additional issues, and communication was good. I had an appointment to take my car in for the brakes making noise. I also remembered while I was there that there was an issue with the radio. Later in the day the service advisor called to tell me what the issues/causes were, as well as point out two additional issues that required repair. Luckily most of the cost was covered by warranty. More

So Bad, I Left the Brand I was leasing a top-of-the-line Cadillac. My service experience at Ettleson had been erratic at best, but the final straw occurred when I brought the I was leasing a top-of-the-line Cadillac. My service experience at Ettleson had been erratic at best, but the final straw occurred when I brought the car in for a scheduled oil change, and additionally asked that they check several problems (all warranty items)— one of which was on its third round, another on its second. Not only were the problems not fixed, but the service rep denied that they existed (or "could not be reproduced") and tried to charge me for performing the diagnostics. I was both frustrated and insulted, to the point that I turned the car back in on the spot. Not only would I never again patronize this dealership, but after having had seven Cadillacs, I have now vowed off the brand. Other premium brands have figured out how to make sure their dealers treat customers properly. More

Exelent Good service. My appointment was scheduled for later time and i managed to squeeze in a bit early and they took me in. Thank you Good service. My appointment was scheduled for later time and i managed to squeeze in a bit early and they took me in. Thank you More

Great people to do business with Took my company vehicle in for warranty service, everyone was great. Having not been pleased with my selling dealer, I’ll be taking all my business to Took my company vehicle in for warranty service, everyone was great. Having not been pleased with my selling dealer, I’ll be taking all my business to Ettleson from now on. More