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Ettleson Buick GMC - Service Center

Hodgkins, IL

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587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

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April 22, 2019

Always great service! Always great service, came to visit Michael Jackson to purchase a new warranty as I had reached my 50,000 mile point as was told he was no longer with More

by ZUKHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Apr 23, 2019 -

Ettleson Buick GMC responded

Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your valued support!

April 21, 2019

Service very fast Came in for an oil change with an appointment made at the last minute and got in and out fast with a car wash that I needed bad. More

by DRCETWINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shastina
Apr 23, 2019 -

Ettleson Buick GMC responded

We are glad to hear that your service was completed quickly and to your satisfaction. We value your time. Hope to see you soon!

April 20, 2019

Horrible customer service even worse mechanics Every one at the service center is either rude ignorant arrogant or just plain miserable. Talk about needing a lesson in customer service and every on More

by Mikeoc773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony
May 08, 2019 -

Ettleson Buick GMC responded

Mike, we appreciate both your business and your feedback, but aren't really sure what happened during your Service Visit. We strive for 100% customer satisfaction and when we fall short, our Service Manager, Peter Engel, would appreciate your time and consideration if you would give him a call at 708-579-5000 x150. Thank you.

April 19, 2019

Excellent sales and service. Very polite, professional and prompt service and staff. Wonderful waiting room with everything you need to relax and wait..coffee, tea, snacks, TV an More

by Downers Doll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Apr 23, 2019 -

Ettleson Buick GMC responded

We’re glad you found our staff to be so prompt and professional. We are here to support you through your service every time. Have a great day!

April 19, 2019

Customer focus Efficient, courteous, prompt service. Randy Cronin handles all very well. Appointment arranged for my personal convenience.. length of time to complet More

by Joem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Cronin
Apr 23, 2019 -

Ettleson Buick GMC responded

We are glad to hear that your service was completed promptly and courteously. We value your time. Hope to see you soon!

April 19, 2019

Sevice Randy is always helpful and takes of us. We appreciate his service. The waiting room is friendly,comfortable and accommodates customers with snac More

by HTILKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Apr 23, 2019 -

Ettleson Buick GMC responded

Thanks for the review! We try to ensure quality customer care by providing comfortable facilities and friendly service to our guests. It's good to know that we were able to meet this commitment during your visit. We look forward to seeing you next time!

April 19, 2019

Treated with respect and prompt service Good prices for work done Done in one day Friendly people in office Got a coupon for rebate too!!! Love saving money !! More

by Huuh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Apr 23, 2019 -

Ettleson Buick GMC responded

We’re glad you found our staff to be so respectful and prompt. We are here to support you through your service every time. Have a great day!

April 19, 2019

Reiiable/Timely Service!! At Ettleson, the service is as painless as possible!! They get you in/out as soon as they can depending on what the issue is, and will offer a coupon More

by VANMERRILLABRONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Apr 23, 2019 -

Ettleson Buick GMC responded

We strive to create an easy and smooth experience for our customers. We are happy to see that you’re satisfied with your service. Hope to see you soon!

April 18, 2019

My visit to the service center Everyone that I had to deal with at the service center was concerned with my problem. They were attentive and very knowable of their product. More

by MACUMM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Lucas, Brian Greene
Apr 23, 2019 -

Ettleson Buick GMC responded

We are happy to see that you found our staff to be so attentive and knowledgeable. We strive to provide excellent customer service every day. See you soon!

April 18, 2019

Excellent Always a quality experience at Ettleson Cadillac . The lounge is a great bonus. Great automobiles, great sales people and great service. I would recom More

by CAFISH74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Apr 23, 2019 -

Ettleson Buick GMC responded

Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your valued support!

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