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Ettleson Buick GMC - Service Center

Hodgkins, IL

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587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

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May 25, 2019

Outstanding service Randy was very pleasant and easy to deal with. He explained everything and kept me informed. I would recommend this service department to everyone. Fa More

by NEUMANN.JAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
May 28, 2019 -

Ettleson Buick GMC responded

Hello, thanks for your praise and kind comments about Randy. We're glad we could be of service to you, and we hope to see you here again down the road.

May 24, 2019

Absolutely terrible experience I went to have my air conditioning fixed paid $870 and it still doesn’t work. The service representative wants me to come back in and pay another $20 More

by MIKECONNELLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Cronin
Jun 03, 2019 -

Ettleson Buick GMC responded

Thank you for reaching out to let us know about the continuing issue with your air conditioning. Please contact our Service Manager, Peter Engel, at 708-579-5000 x150, at your convenience to see if we can find a resolution to this issue.

May 23, 2019

Great service & advisors Also a pleasure to bring my truck in for service and get quality work. I appreciate the flexibility to schedule service and I the advisors don’t push More

by SHARYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
May 24, 2019 -

Ettleson Buick GMC responded

Hello, we’re happy to hear we provided you with quality service. It is always a pleasure working on your truck! We look forward to your next visit! Take care!

May 23, 2019

Brian An explanation of what was wrong and why it needed repair was explained. I always appreciate learning about my car, even being a woman We need yo kn More

by KDBINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
May 27, 2019 -

Ettleson Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

May 23, 2019

Very good Brain was awesome. Kept me informed the whole time the car was in service. Took care of my needs and more. Washed and ready to go when I picked up More

by Frank6912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
May 27, 2019 -

Ettleson Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further needs or questions, please give us a call. We're always happy to help!

May 22, 2019

Oil change general check service tire system monitor Darren I’m service is outstanding. Always efficient professional and reliable. They do the work promised to perfection. Very accommodating and treat y More

by Rosalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren in Service is outstanding
May 24, 2019 -

Ettleson Buick GMC responded

Hello, we are so happy to read about your positive experience with Darren! We sincerely thank you for the positive review, and look forward to seeing you again soon! Take care!

May 21, 2019

Very efficient, service I love coming to Ettleson Cadillac the service department is always helpful and explain everything clearly. They provide you with all the tools you ne More

by Cadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
May 23, 2019 -

Ettleson Buick GMC responded

Hello, thank you for taking the time to leave such a great review and rating. We're glad to hear you found our staff to be so friendly and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Safe travels!

May 21, 2019

Always top notch!! We have been utilizing this dealership for nearly 20 years and would not think of going anywhere else. They deliver on their promises and have excepti More

by Sullivan21$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Cronin
May 23, 2019 -

Ettleson Buick GMC responded

Hi, we are so glad to have earned your trust and business over time. We will continue to strive to provide you with the best possible experience every time you stop by. We look forward to seeing you again soon. Take care!

May 20, 2019

Efficiency! Ettleson Cadillac Buick’s service center is the most efficient service center I’ve had the pleasure of experiencing as a customer. The service person More

by MSCAT.EYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
May 22, 2019 -

Ettleson Buick GMC responded

Hi, we're glad we could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out to us if there's anything more we can do!

May 18, 2019

Randy Cronin Randy makes my visit to Ettleson a pleasant experience for these reasons; he is friendly, competent & courteous. He answers my questions & offers sugg More

by Car lady 2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Krystinak
May 21, 2019 -

Ettleson Buick GMC responded

Hello, we're so happy to hear that Randy makes your visit to Ettleson Buick GMC a positive one! We appreciate your repeat business and look forward to seeing you again soon. Have a great day!

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