Ettleson Buick GMC - Service Center

Fantastic job Insurance was delayed. The guys gave me a loaner until the claim was settled. Brian and Paul were very patient throughout.Thank you for all of your he Insurance was delayed. The guys gave me a loaner until the claim was settled. Brian and Paul were very patient throughout.Thank you for all of your help! More

Wonderful r experience John was great to work with. Found what I was looking for with a good price! Was very Patient with us since we dragged on her our loan due to Credit U John was great to work with. Found what I was looking for with a good price! Was very Patient with us since we dragged on her our loan due to Credit Union. Kept good communication and overall an awesome salesman More

Regular maintenance. Presented an issue with rain sensor. Said it could not be duplicated and working as designed. Recreated the problem the moment I drove it off the lo Presented an issue with rain sensor. Said it could not be duplicated and working as designed. Recreated the problem the moment I drove it off the lot. More

Great service Brian was great! Kept me informed and gave me all my options. Mechanic even found something else wrong that I was not even aware of. That saved me a f Brian was great! Kept me informed and gave me all my options. Mechanic even found something else wrong that I was not even aware of. That saved me a future headache. More

Great work on time Always get a quick response to a service call. Job always done on a timely basis. The free loaner car is a super bonus. That’s why I keep coming back. Always get a quick response to a service call. Job always done on a timely basis. The free loaner car is a super bonus. That’s why I keep coming back. More

Undercarriage rattle--broken brake cover Under carriage rattle in front L wheel, sound. Increases with speed. Leaking shock. Some power train work. Some work my own cost. Ripped bumper extend Under carriage rattle in front L wheel, sound. Increases with speed. Leaking shock. Some power train work. Some work my own cost. Ripped bumper extender. More

Other than a lighter wallet, they delivered Considering that it is a Cadillac, in my opinion nothing should need major repair before 100,000 miles....unfortunately not the case even though this Considering that it is a Cadillac, in my opinion nothing should need major repair before 100,000 miles....unfortunately not the case even though this DTS has less than 70,000 miles However, that being said, I am still happy with it More

Problem not resolved A/C out. Replaced condenser. Next day not working again. Offered valet service Thursday. Appreciated but wish they got it right originally I live in A/C out. Replaced condenser. Next day not working again. Offered valet service Thursday. Appreciated but wish they got it right originally I live in Orland Park. Commute to Hodgkins with bad result very disappointing More

Horrible I had my car there for For front brakes on May 31st I take it home and the next day car will not start So it was the battery I needed and a ne I had my car there for For front brakes on May 31st I take it home and the next day car will not start So it was the battery I needed and a new cable to the battery . How could they let me leave with a bad battery? Then they do not even the air in my tires as I asked . The tires were 37, 36 , 27 and 31 . Pounds Very unhappy as they truly do not care about Me as a customer More

Great service I received great service on my wife’s car. It was prompt and the cost was reasonable. Randy Cronin was attentive and helpful. He got me in and out qui I received great service on my wife’s car. It was prompt and the cost was reasonable. Randy Cronin was attentive and helpful. He got me in and out quickly. More