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Ettleson Buick GMC - Service Center

Hodgkins, IL

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587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

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April 14, 2022

Great services they make sure they let us know beside what you came there for what else they find and help you get the best deal and done correctly the first time More

by lilmay08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Roady
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2022

I had an appointment for an oil change . The person who waits on me checked the computer to inform me I could replace my wipers .. I did so now I don’t have to return for wiper blades . I wa More

by kgsmetana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think his name was Jason
April 11, 2022

WELL I DO NOT KNOW ABOUT DEALERSHIP BUT JUSTIN THE GENTLEMAN IN THE SERVICE DEPT DID A GREAT JOB WITH WARRANTY PEOPLE AND ME,HE KEPT ME ABREAST OF SERVICE DID ON CAR AND AT THE END FROM WHAT I SEEN CA More

by Barry Murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
April 11, 2022

EXCELLENT! Will not do business with any other dealership! Have three vehicles from the Ettleson Group! More

by bemonaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Roady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stefaniuk
April 08, 2022

Paul my service manager greeted me immediately and took my information. I was in for my usual oil change and requested that he check if I needed anything else. It was a pleasant surprise to hear "No I thin More

by Auntdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2022

The two major items we requested to be repaired were completely ignored. The car was filthy covered in grease and dirt, they offered to have it detailed and then reneged on that offer. They broke my mot More

by Carole Schaefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ettleson Buick GMC
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Sharkey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter service manager
April 08, 2022

This is one Auto Service Center that I don't mind traveling to. The staff is friendly and the facility is well kept. Love the free coffee and muffins. 😊 More

by cgaines52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Kasch
April 08, 2022

Kyle and your service department care about their customers and it shows in their performance. Everytime we bring in our vehicles we are treated professionally. More

by AKUZIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Roady
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2022

I was there for service last week and my Cadillac was not washed or vacuumed. Very upsetting. More

by Jesusmejia5700
Customer Service
Recommend Dealer
No
Employees Worked With
Kyle Roady
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2022

Got an oil change quickly and efficiently. Car was returned vacuumed and washed. Service was great! More

by jsclafini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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