Back

Ettleson Buick GMC - Service Center

Hodgkins, IL

not yet
rated
587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

Sort by
June 26, 2019

Frank and his staff is always there for u! U are in good ha Frank and his staff are always there for u! Your always in good hands! The service and friendliness and the information u get is very informative s More

by tocean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Ahonen, Brian Greene
Jun 27, 2019 -

Ettleson Buick GMC responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience with Frank and the team. Have a great day!

June 26, 2019

All around disappointing Damaged the front end of my car left food in my seats and never received a call like the service manager said about fixing the damage to my vehicle More

by NomoreGMforme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Greene
Jul 15, 2019 -

Ettleson Buick GMC responded

Thank you for your feedback. I believe that our Service Manager, Peter Engel, did try to reach you to see what we can do to make things right. Please reach out to Peter at peterengel@ettleson.com and he will be sure to respond. We appreciate your time and your feedback and are sorry to hear about this disappointing experience.

June 24, 2019

Excellent experience The representative was very professional, when he described the repairs that was needed he was very detailed. Provided me with the rental car so I cou More

by LOVEMOM12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jun 26, 2019 -

Ettleson Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2019

GREAT Service everytime! The service team is always professional. The technician's are professional as well. I would. It take my care to any other dealer for service. Ettles More

by Spoiled with Great Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and the rest of the service staff, Brian Greene
Jun 26, 2019 -

Ettleson Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Have a great day!

June 22, 2019

Scheduled Oil change and tire rotation Excellent service making the appointment with Monique and working with my service advisor Paul Klupsha. I was in and out in 90 minutes even with a ti More

by TRAVELSERVICES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Klupsha, Karen Lucas
Jun 24, 2019 -

Ettleson Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

June 22, 2019

Last minute oil change I called for a last minute oil change. Hoping that they could get me in. They did!!! I called at 12:30 and had an appt at 2! Perfect. Upon arrival More

by gscampergz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jun 24, 2019 -

Ettleson Buick GMC responded

Hello, thank you for taking the time to let the world know about your positive experience with Brian and our team! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

June 22, 2019

Quick and professional service Anthony was great,he checked on my problem gave me a great deal and had me on the road in less than 30 minutes.Thanks Anthony More

by GMCDave2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony from service
Jun 26, 2019 -

Ettleson Buick GMC responded

Anthony is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2019

Efficient quick and easy Quick and easy scheduling, knowledgeable staff. Had appointment when I needed one, car was done at the time promised. Have used service here for five More

by AMBRSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jun 24, 2019 -

Ettleson Buick GMC responded

Hello, thank you for sharing your positive experience! We do hope we can be of more assistance in the future. Take care!

June 20, 2019

Best that keeps gettin better My 2017 Buick La Crosse was involved in an accident which necessitated some very invoked repair work, I took it to Ettleson Cadillac /Buick to do the More

by Jack1925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Lascola, Pete (General Manager)
Jun 21, 2019 -

Ettleson Buick GMC responded

Hello, thank you for your great comments about the quality of service our staff provides! We're glad we could help you out, and we are always more than happy to assist you if anything else comes up. Thanks again for your business!

June 20, 2019

All facets of the service where well done. Randy the service writer warmly greeted me and explained the service. The Cadillac waiting room was peaceful. The service appears to have been thoroug More

by JWCHESS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Cronin
Jun 21, 2019 -

Ettleson Buick GMC responded

Hello, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

...
17
...