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Ettleson Buick GMC - Service Center

Hodgkins, IL

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587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

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July 18, 2019

Amazing service Brian Greene was my service advisor for this visit to Ettleson, and let me tell you. His customer service skills are nothing short of spectacular. He More

by ONEELVIS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jul 19, 2019 -

Ettleson Buick GMC responded

Thank you for choosing Ettleson Buick GMC as your first choice for all your automotive needs! Please don't hesitate to reach out if there's anything additional we can do for you. We're always happy to help!

July 18, 2019

My LaCrosse Everything went well. Dropped car off, provided a loaner and my problem was solved in the same day. Car was returned to me washed and ready to go. More

by welcome2wallyworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy and Loaner Manager
Jul 19, 2019 -

Ettleson Buick GMC responded

Hello, we’re glad to hear you are satisfied with the service we provided. We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2019

Amazing service with smiles and attention to detail. I have bee using Ettleson Cadillac Buick GMC for the past 6 years and not only do I always get the best fair price for my vehicle purchase or lease. T More

by lheller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jul 19, 2019 -

Ettleson Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!

July 16, 2019

Great Service Tony and Mike in service went the extra mile and really took care of me. The service team here is one of the best I’ve ever seen. More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt, Anthony LaScola
Jul 17, 2019 -

Ettleson Buick GMC responded

Hi, we are so happy to read such a great review about Ettleson Buick GMC! Tony and Mike will be happy to have been mentioned. Thank you again for the great review!

July 14, 2019

Good service! Service staff was very friendly, especially my service guy, Anthony, who was very thoughtful, personable, and thorough! The checkout receptionist was More

by CHOC23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 16, 2019 -

Ettleson Buick GMC responded

Hello, thank you for leaving us a review. If there’s anything we can do to change your 4 star experience into a 5 star one, please let us know! Take care.

Jul 16, 2019 -

Ettleson Buick GMC responded

Hello, our staff is committed to providing each of our clients with the best automotive experience possible. We sincerely appreciate your feedback on your visit, and can't wait to see you again in the future!

July 14, 2019

Best Cadillac Dealership for Sales and Service We always get great service at Ettleson, both in sales and service. Service writers are polite and know what they are doing. Brian met all my expect More

by ShirleyS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jul 16, 2019 -

Ettleson Buick GMC responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with Brian! Thank you for choosing Ettleson Buick GMC and we hope to see you again. Take care!

July 14, 2019

Pleasant Experience! Great customer service! The service advisor was friendly and refreshingly honest. He took the time to explain in detailed, the worked that was being More

by KMaciag12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lascola
Jul 16, 2019 -

Ettleson Buick GMC responded

Hi, thanks for your praise and kind comments about our service team! If you ever need anything else from us, please feel free to give us a call or stop by. Take care!

July 13, 2019

Disappointed I had my caddy there for $12000 worth of repairs. Got it back and 3 days later had to pay another $330 to get it running again More

by Bish69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Have no clue who
Jul 30, 2019 -

Ettleson Buick GMC responded

I'm sorry to hear about your disappointment in your service experience. Would you like our Service Manager to reach out to you? If so, please provide your name and the best phone # to reach you. Thank you for your feedback.

July 13, 2019

Forgot appointment I forgot about my appointment and came in three hrs late but they still took me in.most places want you to reschedule..Very good service More

by Happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
July 10, 2019

Oil Change Extremely friendly service writers. Car was completed at time given. Updates were given. Lady checking me out was very kind and friendly. Car wa More

by McGowan2675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul from service, Leah Quinones
Jul 11, 2019 -

Ettleson Buick GMC responded

Hello, thanks for sharing your positive service experience. We're always here with the same great service whenever you need service or another vehicle! Have a good day!

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