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Ettleson Buick GMC - Service Center

Hodgkins, IL

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587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

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July 31, 2019

Great experience Great service. Convenient and nice staff. Vehicle taken right away. I was provided a loaner vehicle which was brand new! Beautiful! My car was re More

by Dancer44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Aug 02, 2019 -

Ettleson Buick GMC responded

Hello, thank you for the 5 star review. We are happy to hear you are totally satisfied with the work performed. We look forward to seeing you again.

July 30, 2019

Electrical Randy checked the car in quickly. He called with the results of the inspection, clearly communicated what was wrong and provided the solution with an More

by JCHODORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Jul 31, 2019 -

Ettleson Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! Randy will be happy to have been mentioned in such a positive way. Have a great day!

July 29, 2019

Periodic Inspection, LOF and Door Hinge replacement I took my 2014 Buick Verano in for a periodic inspection, lube, oil and filter change. There was a rattle near the driver's side door and the dealer r More

by JSPIE65642
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony LaScola
Jul 30, 2019 -

Ettleson Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 29, 2019

Very Impressed Mike Schmidt was very helpful. My first experience with the Ettleson service department was great. Kudos to you for having my part in stock... Car More

by BHAVELKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Jul 30, 2019 -

Ettleson Buick GMC responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for the recommendation, and have an amazing day!

July 29, 2019

Excellent, Timely, Courteous. Randy Cronin makes the difference. My truck is returned clean , serviced and none of my personal setting changed..... I have a very tight schedule an More

by RVNJEFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Jul 30, 2019 -

Ettleson Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

July 29, 2019

Regular CheckUp with oil, grease, etc The service was efficient, we waited only a short time, the car was checked over for all types of existing problems, results were excellent. We woul More

by BURTNELVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cronin
Jul 30, 2019 -

Ettleson Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Ettleson Buick GMC and we hope to see you again soon! Thank you again for leaving us this response!

July 28, 2019

Fix convertible top and a couple of other things Kevin was the mechanic and he came out and told me what was done and explained options He was very knowledgeable and a good guy Brian was a good gu More

by GLAZIKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jul 30, 2019 -

Ettleson Buick GMC responded

Hello, thanks for highlighting some of our staff who helped make this such a positive service experience. We sincerely value your business and look forward to your next visit! Take care!

July 28, 2019

Fabulous as usual. Paul and Mike are amazing. They are knowledgeable kind and professional. They kept me updated and oversaw another great service experience. Don go my More

by NPFARRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike parts manager Don loaner cars
Jul 30, 2019 -

Ettleson Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ettleson Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2019

Great Experience Brought car in for service. Texting feature made it easy to schedule appointment and reserve a loaner. Brian Greene was extremely helpful and kept me More

by Mdobek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jul 28, 2019 -

Ettleson Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 27, 2019

Very satisfied Great people over there! I would recommend them to anyone. Great service! Thanks for everything keep up the good work. Thanks again see you next time! More

by AMANDAHARDAWAY45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony LaScola
Jul 30, 2019 -

Ettleson Buick GMC responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive service experience. Have a great day!

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