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Ettleson Buick GMC - Service Center

Hodgkins, IL

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587 Reviews

587 Reviews of Ettleson Buick GMC - Service Center

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August 06, 2019

Fantastic My Service Consultant, Brian Greene was and always has been very knowledgeable and Accommodating to my service needs and I really appreciate that. I’ More

by DMATOOK26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Aug 07, 2019 -

Ettleson Buick GMC responded

Hi, thank you so much for the positive review! Brian will be happy to have been mentioned so positively. We sincerely value your business and look forward to your next visit!

August 06, 2019

All good Thanks for great service! Everything was completed as promised. I greatly appreciate the assistance and guidance I received when I brought my Buick En More

by LAURADUELM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Aug 07, 2019 -

Ettleson Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Have a fantastic day!

August 06, 2019

Brake Replacement I want to recognize Mike Schmidt for his excellent Customer Service. He provided me a service credit back in April due to an unpleasant experience in More

by KCHANTE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 26, 2019 -

Ettleson Buick GMC responded

We agree that Mike Schmidt is an exemplary employee and are glad to hear that he was able to take care of you on your recent service visit. Our Service Manager, Peter Engel, appreciates your feedback, both good and bad. If you would like to reach out to Pete to discuss your experience further, please contact Pete at peterengel@ettleson.com at any time. We appreciate your time and consideration!

August 03, 2019

Good service The service was good! I will come back. My parts were covered by the warranty. Anthony was very helpful with my service experience. Good place. More

by Gmcyukon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony LaScola
Aug 06, 2019 -

Ettleson Buick GMC responded

Hi, we are so happy to read such a great review about Ettleson Buick GMC! We hope you have a great day!

August 02, 2019

Service visit after tow in Excellent response to my needs. Time frame was met. Constant updates. Very professional and courteous. Car was washed and promptly brought up to us at More

by mtkrystinak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Aug 02, 2019 -

Ettleson Buick GMC responded

Hello, thank you for the 5 star review. We always strive to be responsive of our guests needs. We look forward to seeing you again.

August 02, 2019

Professional and Prompt Brian listened to my car problems and once the problem was found. He order the part and I received a letter that my part was in. I called and made the More

by SPRINGER_ANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Aug 06, 2019 -

Ettleson Buick GMC responded

Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.

August 02, 2019

Great service Very little waiting and great service at a good price. The waiting room was very comfortable and the service rep was personable. Would recommend to ot More

by Joey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony LaScola
Aug 06, 2019 -

Ettleson Buick GMC responded

Hello, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 02, 2019

Quick in process, reason for service was putting nitrogen in Always get great service at Ettleson ‘s. The staff is normally knowledgeable and responsive. Only criticism this trip was coffee machine empty in VIP More

by DRUGGERIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Calmeyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

Ettleson Buick GMC responded

Wow, it's experiences like yours that really keep us motivated! We're looking forward to your next visit with us!

August 01, 2019

Oil & Filter change!! My overall rating would be A-/B+! My only concern which is minor is that if I have an appointment for my service I shouldn’t have to wait 20/25 minute More

by ROMAYNEBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony LaScola
Aug 02, 2019 -

Ettleson Buick GMC responded

Hello, thank you for taking the time to let us know how we can improve your experience! Your satisfaction is important to us, so we sincerely appreciate the feedback. If you ever need anything else, please feel free to give us a call or stop by!

July 31, 2019

Service Paul was friendly, kept in contact with me and a pleasure to work with. I would Definitely recommend Ettleson Cadillac for boat sales and service. More

by JOHNC15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2019 -

Ettleson Buick GMC responded

Hello, thank you for the 5 star review. We are happy to hear Paul was a pleasure to work with. We look forward to seeing you again.

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