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Ettleson Buick GMC

Hodgkins, IL

4.9
1,414 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,414 reviews

January 29, 2019

Beyond excellent Fast, professional service! Very pleased. Dave was very helpful and explained everything very well. They take the extra time to go over everything wit More

by Juana07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Ettleson Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. -The Ettleson Cadillac Buick GMC Team

Feb 05, 2019 -

Ettleson Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 29, 2019

Service top notch Will recommend to all my friends. Randy was phenomenal . Better service than Ritz Carlton. Pays attention to detail, and the Service Manager Pete Enge More

by randycronin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
Jan 30, 2019 -

Ettleson Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! -The Ettleson Cadillac Buick GMC Team

Feb 05, 2019 -

Ettleson Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

January 27, 2019

Oil change Very good And we'll return to this dealership again for their out standing customer service The service department is outstanding And very profession More

by NEAL_Q
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 29, 2019 -

Ettleson Buick GMC responded

We really appreciate your positive review! It's good to know that you felt well taken care of during your visit. Come see us again!

January 27, 2019

Service Great experience. Brian was very nice and very helpful. Thanks Brian!! He made things easy and fast for me as I had to get to work. More

by RACHAEL_KNIGHTLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oil change person and person who detailed truck left tip with receptionist for detailer. . Appreciate their service. , Brian Greene
Jan 29, 2019 -

Ettleson Buick GMC responded

Thanks for your support! We're glad to have been able to assist you, and look forward to seeing you again. Take care!

January 26, 2019

Took too long Took 5 hours yo get deal done. Sales rep would disappear for 20-30 minutes at a time. Time it took at dealership was ridiculous! More

by There too long
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Evans
Jan 29, 2019 -

Ettleson Buick GMC responded

We appreciate the time you took out of your day to provide this feedback. Our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Regards, Frank Amadeo General Manager 708-215-7323

January 26, 2019

Always a pleasure with this dealership Just purchased our second vehicle from this location and couldn't be more pleased. Top notch customer service and communication. Fairly straight forwa More

by Jsieben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Evans
Jan 29, 2019 -

Ettleson Buick GMC responded

Congratulations on your new vehicle! Thanks for your support! We're glad to have been able to assist you, and look forward to seeing you again. Take care!

January 26, 2019

Great service Returning customer Luis and Tom very knowledgeable great experience. Handled all my paperwork and Luis went thru every feature in my new Terrain so ha More

by Lucy
Recommend Dealer
Yes
Employees Worked With
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Jan 29, 2019 -

Ettleson Buick GMC responded

We're glad to know that our staff was able to impress you! Thank you for your business, and we hope to see you again!

January 25, 2019

Always happy Brain Green, always helpful ,been a customer for a long time and enjoy working with them Like the fact that no high pressure when buying a car or serv More

by MICHAEL0008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Ahonen, Brian Greene
Jan 25, 2019 -

Ettleson Buick GMC responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. -The Ettleson Cadillac Buick GMC Team

January 25, 2019

Great experience as always . PAUL in SERVICE is the consummate employee . He knows the product backwards and forwards. I will continue to trade there for many years to come. As More

by Caddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Ahonen
Jan 25, 2019 -

Ettleson Buick GMC responded

We loved reading this review! Happy customers are our aim, and it appears Paul really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. -The Ettleson Cadillac Buick GMC Team

January 25, 2019

Totally Reliable and Efficient Service I love bringing my car in for service at Ettleson! Brought it on for an oil change and tire rotation and didn’t have other unnecessary services pushed More

by Bpopish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Jan 29, 2019 -

Ettleson Buick GMC responded

Thanks for the review! We're happy to hear that you were satisfied with the service we provided. Have a nice day!

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