Ettleson Buick GMC

Efficient I received great service, early on Saturday morning. I was in and out quickly, including a car wash. Brian, my service coordinator, was patient (as us I received great service, early on Saturday morning. I was in and out quickly, including a car wash. Brian, my service coordinator, was patient (as usual). More

Excellent The service was great I would recruit yo anyone, they always willing to help and go above and beyond. I m never told no caller for a last minute oil c The service was great I would recruit yo anyone, they always willing to help and go above and beyond. I m never told no caller for a last minute oil change. More

Great Customer Service nice and clean waiting area I will be there for all service needs for my Buick regal I will also tell family and friends Customer Service nice and clean waiting area I will be there for all service needs for my Buick regal I will also tell family and friends More

Tire replacement after blowout Brought the car in > blowout - rep took me right in - saw that I had an oil change appointment next day - added it to the service. Appreciate that the Brought the car in > blowout - rep took me right in - saw that I had an oil change appointment next day - added it to the service. Appreciate that they took me right in and avoided having to come I Back next day More

First oil change of my new Enclave Very knowledgeable and professional sales and service. Bought my Enclave in November and I just had the oil changed. Karen, who scheduled the appointm Very knowledgeable and professional sales and service. Bought my Enclave in November and I just had the oil changed. Karen, who scheduled the appointment was also very friendly and helpful. More

Second car in 4 months This is the second car in four months we have gotten from Ettleson. I knew exactly what I wanted and most important so did my salesman, Dan Calandrie This is the second car in four months we have gotten from Ettleson. I knew exactly what I wanted and most important so did my salesman, Dan Calandriello. It was an effortless experience made completely transparent by Dan. I would highly recommend Ettleson to any prospective car buyer. More

Oil change No issues. Very smooth. Randy took care of me and got me out of dealer within a little over an hour. No upwelling. Handled very professionally. No issues. Very smooth. Randy took care of me and got me out of dealer within a little over an hour. No upwelling. Handled very professionally. More

Dissatisfied customer because I scheduled a tire rotation and oil change and a tire rotation was not complete it because they said, we cannot remove Lugnuts from your veh because I scheduled a tire rotation and oil change and a tire rotation was not complete it because they said, we cannot remove Lugnuts from your vehicle these are the original Lugnuts on the vehicle. So I don’t understand how this service couldn’t be completed. Also there was increase and pricing that I was not notified prior to me arriving to my appointment. More

Excellent customer service I have utilized the Service Department for my vehicles the last 4 years. Now I have purchased my current vehicle from Ettleson. All interactions wi I have utilized the Service Department for my vehicles the last 4 years. Now I have purchased my current vehicle from Ettleson. All interactions with dealership personnel have been a positive experience with excellent customer service. More

Oil change/tire rotation Very appreciative of the Valvoline rebates. I had an oil change and tire rotation. My only issue was that the WiFi didn’t work in the Cadillac loung Very appreciative of the Valvoline rebates. I had an oil change and tire rotation. My only issue was that the WiFi didn’t work in the Cadillac lounge. More