Ettleson Buick GMC

Service call Tried to use text function to make same day appt. Text was responded to quickly and was told someone would call me shortly. No one ever called me. So Tried to use text function to make same day appt. Text was responded to quickly and was told someone would call me shortly. No one ever called me. So in called service dept myself and was able to get same day appointment. Was checked in immediately. Was given approximate wait time. Service was finished on time but no car wash. Overall good experience More

Good honest customer interaction. Good people to deal with. Mike knows his product and worked to make sure we were happy with entire process. This is the 3rd car we have bought from hi Good people to deal with. Mike knows his product and worked to make sure we were happy with entire process. This is the 3rd car we have bought from him More

ELR Maintenance Great customer service, nice demo vehicle. Gave me quick feedback on repair. Team is very knowledgeable about the product and willing to explain in de Great customer service, nice demo vehicle. Gave me quick feedback on repair. Team is very knowledgeable about the product and willing to explain in detail. More

Great sales person Dan was very personable and friendly. He worked to get us a good deal and meet the price we were at. He made us feel very comfortable with no pressur Dan was very personable and friendly. He worked to get us a good deal and meet the price we were at. He made us feel very comfortable with no pressure. More

Great Service Randy Cronin had me in and out in less than 90 minutes. I appreciate the fact that Randy did not try to sell me services that I didn't need. That has Randy Cronin had me in and out in less than 90 minutes. I appreciate the fact that Randy did not try to sell me services that I didn't need. That has been my unfortunate experience with other dealers in the past. Ettleson has been my choice for servicing my present Cadillac and 2 other Cadillacs in the past 12 years. I am very pleased with their service. More

Poorly treated and forgotten in a few days, poor listening In 1 week after being diagnosed with a problem I was forgotten completely. When I came in for the work I was insulted, no one listened to what I ask In 1 week after being diagnosed with a problem I was forgotten completely. When I came in for the work I was insulted, no one listened to what I asked for. Left glue all over, messy job. More

Highly disappointed 😞 I highly recommend that you avoid this place because they are lie and deceived me in buying a car that had oil leak. Please don't do business with the I highly recommend that you avoid this place because they are lie and deceived me in buying a car that had oil leak. Please don't do business with them. It is the greatest mistake I have ever made in my life. More

Service great, cost excisive. Service was quick, able to complete job ahead of estimate. Cost to change 2 headlights ridiculous. Parts in range, labor out of sight but when have to Service was quick, able to complete job ahead of estimate. Cost to change 2 headlights ridiculous. Parts in range, labor out of sight but when have to remove the bumper to replace headlights makes one wonder about design. More

I trust Ettleson I go out of my way to use Ettlesons for my service needs. I always recommend them. I have tried other dealerships & had good reasons not to go back— I go out of my way to use Ettlesons for my service needs. I always recommend them. I have tried other dealerships & had good reasons not to go back—felt I couldn’t trust them. Was glad to find Ettlesons. More

Ettleson Service I receive excellent customer service at Ettleson. Brian does a great job and I am pleased with Ettleson. I never have to wait long and the employees I receive excellent customer service at Ettleson. Brian does a great job and I am pleased with Ettleson. I never have to wait long and the employees are friendly and courteous. More