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Ettleson Buick GMC

Hodgkins, IL

4.9
1,415 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,415 reviews

March 22, 2019

Wonderful Just a all around great experience! Highly recommend! The best place around to get a vehicle with wonderful customer service and great location. Ke More

by benfuller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Ettleson Buick GMC responded

We’re happy to see you had a wonderful experience at our dealership. We certainly value your business. Have a great day!

March 21, 2019

Ettleson Service As always, the best. From pick up to delivery. The whole team there nails it every time. In particular, when it comes to customer service, ‘Kissser’ s More

by DinosPally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Mar 27, 2019 -

Ettleson Buick GMC responded

Thanks for the review! We're glad to hear that you are happy with the service we provided. Have a nice day!

March 21, 2019

Satisfied The service was fine. I find these surveys annoying and a little invasive. If I wasn't happy with the service I'd go somewhere else. More

by KEVSWRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Mar 27, 2019 -

Ettleson Buick GMC responded

Thank you for the positive rating and review! We appreciate you taking the time to let us know how we did. Take care!

March 17, 2019

The lack of service writers . I had a eleven o’clock appointment for my wife to take our enclave in for repair . No one came out to great her or to tell her it would be a few momen More

by TBONESBBQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Mar 29, 2019 -

Ettleson Buick GMC responded

We apologize for the less than satisfactory service that your wife experienced. We strive for 100% satisfaction for our customers and hate to hear that she was kept waiting in the service lane for such a long time and that it took such a long time to get an update on the status of your vehicle. We appreciate that you let us know about this so we can do better next time. We hope you will give us another chance for both service and sales. Our Service Manager, Peter Engel, and our GM, Frank Amadeo, both want you to feel free to reach out to either of them at 708-579-5000 with any concerns for both your service or sales needs. Thank you.

March 16, 2019

Kelly j Great experience. John and Luis are awesome. Luis did a great job in going over vehicle. John was great sales person, laid back no pressure. Would More

by Kj
Recommend Dealer
Yes
Employees Worked With
Luis , John Krystinak
March 16, 2019

Excellent service I brought my vehicle in for service and they found several other issues that needed repairs. Very courteous and professional. I will definitely go bac More

by DAWNRAMOS25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Mar 25, 2019 -

Ettleson Buick GMC responded

Thanks for the review! We're happy to hear you are satisfied with the level of service we provided. Have a nice day!

March 15, 2019

Always a good experience The service department is always on their game! Great service overall. Brian kept me up to date with what was going on with my car. I was also given a More

by OMAR68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Mar 25, 2019 -

Ettleson Buick GMC responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ettleson Buick GMC. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 15, 2019

outstanding customer service I have unfortunately had some issues with my 2013 Acadia Denali as of late... but I must say.. the customer service is outstanding.. one time I made t More

by mark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don... the loaner manager , Brian Greene
Mar 25, 2019 -

Ettleson Buick GMC responded

Thank you for sharing your review with us! We're glad to know that your experience was positive. Let us know if there's anything else we can assist you with. Hope to see you next time!

March 14, 2019

Great service Quick and reliable. Highly recommend the location. They are always very friendly, and perform the work well: the loaner cars are always nice too... More

by CHRISTYFRISONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Mar 22, 2019 -

Ettleson Buick GMC responded

Thanks for the review! We're happy to hear you are satisfied with the level of service we provided. Have a nice day!

March 14, 2019

2018 GMC YUKON Mike Foster was genuinely interested in educating and providing excellent service. At no point did I feel pressured to buy. Will definitely recommend More

by rmor81
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Foster
Mar 22, 2019 -

Ettleson Buick GMC responded

Thank you for taking the time to highlight a key member of our staff! We're glad to know they’ve been able to contribute to your positive experience with us. See you next time!

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