Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ettleson Buick GMC
Hodgkins, IL
1,415 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,415 reviews
March 29, 2019
Fast service . Very helpful and informative. Not too bad on price. Originally went in to get a new key fob and programming but it ended up being more serious. They . Very helpful and informative. Not too bad on price. Originally went in to get a new key fob and programming but it ended up being more serious. They handled it promptly and now the vehicle turns right over and finally able to use all the features on remote with ease. Thank you guys More
by CadillacP86
Verified CustomerEmployees Worked With
Brian Greene
March 29, 2019
Good experience. Everyone we met up with was friendly. We never felt pressured to buy the car. The offices were clean and appeared to be well organized. Would have Everyone we met up with was friendly. We never felt pressured to buy the car. The offices were clean and appeared to be well organized. Would have liked someone to take all prior addresses off and cleaned interior better. More
by proctormt
Employees Worked With
Finance man, Mike Foster, Maris Munguia
March 29, 2019
Great service Brought new car in for a we owe ticket Brian greeted me and made arrangements for a loaner. Work was completed on the same day. Car was spotless. A g Brought new car in for a we owe ticket Brian greeted me and made arrangements for a loaner. Work was completed on the same day. Car was spotless. A great service experience More
by RMIKA0
March 29, 2019
Courteous and efficient. Purchased the VS 2000 treatment for the exterior and interior surfaces. Service dept was very helpful and efficient during the vehicle drop off and p Purchased the VS 2000 treatment for the exterior and interior surfaces. Service dept was very helpful and efficient during the vehicle drop off and providing a loaner car. The car was ready at the time it was promised. Anthony from service sent a text to let us know when the car was ready for pick up. More
by XT5 lady
March 29, 2019
Everything just flowed beautifully from start to finish. Friendly and welcoming. Tom O’Malley has made this car buying experience a great one. Not only did he go above and beyond our expectations he made us Friendly and welcoming. Tom O’Malley has made this car buying experience a great one. Not only did he go above and beyond our expectations he made us feel very comfortable with our purchase. He has a customer for life! Thanks to Tom and the whole team Ettleson Cadillac Buick GMC! More
by joss1_1
Employees Worked With
March 28, 2019
My experience was very good! Dan was very helpful in placing me in the Buick I wanted! Chuck was very thorough at explaining the many features of the 2019 Encore! Dan was very helpful in placing me in the Buick I wanted! Chuck was very thorough at explaining the many features of the 2019 Encore! More
by JBARBER38
March 28, 2019
Brian and Don were great! Brought our vehicle in for routine maintenance and Brian texted me shortly thereafter to inform me that a power steering fluid leak was discovered. Do Brought our vehicle in for routine maintenance and Brian texted me shortly thereafter to inform me that a power steering fluid leak was discovered. Don had reserved a loaner for.ne so we were not without transportation during the repair. The leak was repaired and I had our vehicle back within just a few hours. Thank you Brian and Don! More
by MARK1623
Employees Worked With
Don Calarco, Brian Greene
March 28, 2019
Excellent as usual. Cover 30 years of OUT Over 30 years of OUTSTANDING service. Ettleson Cadillac never disappoints. Chuck took the time(over two hours) to explain all the new features of th Over 30 years of OUTSTANDING service. Ettleson Cadillac never disappoints. Chuck took the time(over two hours) to explain all the new features of the vehicle. Chuck also volunteered (I accepted) to ride with me and demonstrate the safe operation of ‘cruise control’. While Chuck was working w/me, Keith was getting all the paper work organised. After Chuck’s demonstration, Keith accompanied me to the office for my signature on all needed documents. Fantastic customer service. More
by ANTHONY1940
March 26, 2019
Harley Keith did an excellent job on find my new Cadillac. Everything went smooth. Also Luis did a good job explaining the features of my new Cadillac Keith did an excellent job on find my new Cadillac. Everything went smooth. Also Luis did a good job explaining the features of my new Cadillac More
by Harley
March 26, 2019
Recall I needed to get my car fixed due to a recall. It was handled immediately by Anthony and was back in my car in a relatively short time. Everything was I needed to get my car fixed due to a recall. It was handled immediately by Anthony and was back in my car in a relatively short time. Everything was handled in a very professional manner. I was impressed. Thank you. More
by geowinkler
Employees Worked With
Anthony (don't have last name)
