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Ettleson Buick GMC

Hodgkins, IL

4.9
1,415 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,415 reviews

April 18, 2019

Body Work Repairs needed to go to body shop. Tony Lascola in service was great. He made arrangements with the body shop, rental car agency and helped w insuranc More

by TOB3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Lascola
Apr 23, 2019 -

Ettleson Buick GMC responded

Thanks for highlighting our staff who were able to create a pleasant experience for you. Our team works together to complete service to your satisfaction. We hope to see you soon!

April 18, 2019

Certified Pre Owned multipoint Inspection??? On a certified preowned they claim to do a multi point inspection. Upon doing my own uneducated inspection I noticed the brake fluid was low. Also the More

by gh465452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Evans
May 08, 2019 -

Ettleson Buick GMC responded

Thank you for taking the time to let us know about your concerns. We will, of course, honor the Certified warranty. We work hard to make sure that our Certified vehicles are up to the rigorous standards that we set. We would appreciate it if you reach out to our GM, Frank Amadeo, at 708-579-5000 x123 at your convenience if this is not the case. We appreciate your time and considerations.

April 18, 2019

Stellar service team I have been purchasing my cars from Ettleson for 25 years. I only service my cars at Ettleson. They are professional, friendly & trustworthy. Stel More

by Caddy Lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Apr 23, 2019 -

Ettleson Buick GMC responded

We’re glad you found our staff to be so friendly and trustworthy. We are here to support you through your service every time. Have a great day!

April 18, 2019

Great Took the time to explain everything and were finished with my vehicle in time. I had issues in the past were my car wouldn’t get washed after Service More

by antoniodelao90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Apr 23, 2019 -

Ettleson Buick GMC responded

We pride ourselves in offering quality service in a timely manner. We appreciate your feedback and look forward to servicing you in the future.

April 17, 2019

Polite friendly honest they made me feel welcomed Customer service was great made me feel welcome gain my trust was honest took the time to go over detail about the car made sure I was comfortable whi More

by Cabbie24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Ahonen
Apr 23, 2019 -

Ettleson Buick GMC responded

We are so glad to see that you received great service during your purchase. We pride ourselves in great customer service and will continue to provide you with a stellar experience.

April 17, 2019

Oil leak repair My appointment was with Tony Lascola but randy Cronin was nice enough to begin the process. Both Anthony and Randy were very polite and prompt with in More

by stcharger11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony lacola and randy cronin
Apr 23, 2019 -

Ettleson Buick GMC responded

We’re glad you found our staff to be so prompt and polite. We are here to support you through your service every time. Have a great day!

April 17, 2019

Frustrating Came for oil change. Got $1,700 dollars worth of advised corrections, not including $820 for new tires that look perfectly good. Car never serviced a More

by GADNICK
Customer Service
Recommend Dealer
No
Employees Worked With
P. Klupshas
Apr 30, 2019 -

Ettleson Buick GMC responded

Thank you for your feedback. We do our best to make thoughtful recommendations to keep your vehicle in good condition. If you'd like to go over these recommendations, please contact our Service Manager, Peter Engel, at 708-579-5000 x150 at your convenience. We appreciate your business.

April 17, 2019

Good service! I was getting my wiper blades replaced, I was impressed with the friendly service people. It was a quick an easy service visit. Anthony is always fr More

by XT5 Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lascola, David Evans
Apr 23, 2019 -

Ettleson Buick GMC responded

We're glad to know that our staff was able to impress you! Thank you for your business, and we hope to see you again!

April 15, 2019

Took my car in for transmission problem and was not resolved Took my suv in for service, held onto my suv for two or more days did not complete all the service also called on Saturday to leave a message about More

by Ruben2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Apr 30, 2019 -

Ettleson Buick GMC responded

Thank you for letting us know that you were not happy with your experience. We would like to hear from you at your convenience so that we can resolve this issue. Please contact our GM, Frank Amadeo, at 708-579-5000x123. Thank you for your time and consideration.

April 14, 2019

great place to buy a car The sales staff is excellent to buy an excellent car .Tom O'Malley sold the car to me got me a fair trade in on my truck I would highly recommend thi More

by chuckf77j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Ettleson Buick GMC responded

Hello, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive car purchasing experience. Have a great day!

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