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Ettleson Buick GMC

Hodgkins, IL

4.9
1,415 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,415 reviews

April 27, 2019

quick, smooth and easy deal. Our salesperson Rafael was very helpful and professional. He did not push or made us feel uncomfortable. Everyone on the floor was very nice and welco More

by Joe R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Lucas, Rafael Esparza
Apr 30, 2019 -

Ettleson Buick GMC responded

Hi, thanks for your praise and kind comments about Rafael and our team. We look forward to helping again in the future. Take care!

April 27, 2019

I have brought my car there three times for the same thing i I have brought my car there three times for the same thing it Is leaking water in my car I am so unhappy I pick my car up yesterday which was Friday More

by 1kendrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
May 03, 2019 -

Ettleson Buick GMC responded

We apologize for the inconvenience that you've experienced and hope that you will take the time to reach out to our General Manager, Frank Amadeo, at 708-579-5000 x123. He'd like to speak to you regarding your recent experience at your convenience. Thank you.

April 26, 2019

Error made right They didn’t find the reason for the error message when I originally brought it in for service. Needless to say I wasn’t too happy. I made an appointme More

by ROMELIMIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Apr 30, 2019 -

Ettleson Buick GMC responded

Hello, thank you for taking the time to let us know how we did during your service visit. We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2019

Great Experience Everything was great, everyone was very professional and kind. Explained everything in detail. Followed up with me to make sure I knew everything abou More

by lilcin30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Ahonen
Apr 30, 2019 -

Ettleson Buick GMC responded

Hello, we’re happy to hear that you had a great experience at our dealership. We sincerely value your business. Have a great day!

April 26, 2019

Awesome and thorough! Great and thorough! Really appreciated all the attention to detail and the friendliness of both the Sales Department but also the Financing Department More

by CHRIS.CHROMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Ahonen
Apr 30, 2019 -

Ettleson Buick GMC responded

Hello, we're pleased to hear that we provided an overall terrific experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 26, 2019

Service department Randy in the service department made sure that the problem I was having with the 2018 GMC Terrain wasVery thorough check out and working properly. More

by BBDTRK1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy In the service department
Apr 30, 2019 -

Ettleson Buick GMC responded

Hi, we're pleased to hear that Randy was able to help you out with your 2018 GMC Terrain. If you're ever in need of more help, please let us know! Have a wonderful day.

April 25, 2019

Painless I greatly appreciated not being talked into something I didn't want. I was presented with a couple of options based on what I asked for. Turns out I d More

by AFUEN60629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas O'Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis
Apr 28, 2019 -

Ettleson Buick GMC responded

Hi, we are very happy that Louis provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 25, 2019

Awesome Great team and was very pleasant working with everyone while purchasing my new GMC. Thanks again, I definitely will be back when I purchase my next ve More

by eddiephalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Foster
Apr 28, 2019 -

Ettleson Buick GMC responded

Hello, congratulations on your new GMC! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 23, 2019

Excellent service I worked with Joe Kendall and he was a breath of fresh air. I appreciated his honesty and how hard he worked to get me the best deal on a new car for More

by Willowcop10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maris Munguia
Apr 25, 2019 -

Ettleson Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!

April 22, 2019

Always great service! Always great service, came to visit Michael Jackson to purchase a new warranty as I had reached my 50,000 mile point as was told he was no longer with More

by ZUKHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Greene
Apr 23, 2019 -

Ettleson Buick GMC responded

Thank you for your continued business! We're proud to know that we've been able to give you consistent quality service, and greatly appreciate your valued support!

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