Ettleson Buick GMC

The experience I had here was wonderful. Very helpful and worked through each step in the process answering all of my questions. They were wonderful to my family as well. and worked through each step in the process answering all of my questions. They were wonderful to my family as well. More

Ray Gandurski was efficient and professional and made the process simple and easy. I pulled into the dealership in the early afternoon in a 2006 CTS and was home for dinner with a new 2012 CTS. process simple and easy. I pulled into the dealership in the early afternoon in a 2006 CTS and was home for dinner with a new 2012 CTS. More

Ray Gandurski was the salesman that helped me with my vehicle. He answered every question that I had about any vehicle that I showed interest in and was extremely patient with my each and every request. vehicle. He answered every question that I had about any vehicle that I showed interest in and was extremely patient with my each and every request. He impressed me with his knowledge about the autos and I di not feel any pressure about any model. I have been to Ray for my past six cars and he has my respect and trust, making carbuying a bit easier. I would go back to him again when I am in the market again. I openly suggest Ray when my friends go carbuying and they are satisfied with the way he treats people. There are people who sell cars and there are salesmen, Ray is a salesman. More

From the minute my husband and I arrived, the service was great! Ray greeted us in a very friendly manner and we told him how we had been communicating with someone online about a car we saw on the website. great! Ray greeted us in a very friendly manner and we told him how we had been communicating with someone online about a car we saw on the website. Ray then introduced us to that person. Ray is an outstanding car dealer and I would recommend anyone to him. Everyone was professional and made sure we received what we wanted in the car we chose to purchase. More

What a great experience! My husband and I were looking for a new vehicle and we thought we'd check out what Cadillac had to offer. We stopped off at Heritage first. Huge mistake! We walked around outside for a new vehicle and we thought we'd check out what Cadillac had to offer. We stopped off at Heritage first. Huge mistake! We walked around outside looking at cars for at least 20 minutes without so much as a greeting from any of the sales staff. When we entered the showroom to talk to one of the sales staff, they acted like we were bothering them! It was a Monday afternoon and there weren't any other customers... So we went to see what Ettleson had to offer. When we pulled into the lot, we not only had one, but two salesmen greet us and ask what type of car we were interested in. Once we told them we were interested in a SUV, Ray had a demo brought up right away for us to test drive. Needless to say, we fell in love with the SRX and the buying process couldn't have been smoother. No sales BS, or any of the typical "let me talk to my manager" sales tactics usually associated with buying a car. The biggest decision we had to make was what color we wanted. Ray was knowledgeable about the equipment on the car, straight-forward on the financing, professional and courteous. Great dealership and wonderful salesman = a very happy buyers. Jim & Nikki Payson More

Everything was great. The help is excellent. I have no complaints. My salesman was great he knew everything he was talking about and I would recommend him to anyone. Everything about him and the dealershi complaints. My salesman was great he knew everything he was talking about and I would recommend him to anyone. Everything about him and the dealership was great. More

Mike (sorry I don't remember his last name) our salesman was great. He was very friendly, informative, and not your typical pushy car dealer type. Bill the finance guy was the same way. Bill made sure to was great. He was very friendly, informative, and not your typical pushy car dealer type. Bill the finance guy was the same way. Bill made sure to explain everything clearly, including extended warrenty options. No pressure, no hassles. Only complaint is time. The whole thing from testdrive to purchase was over 5 hrs, which seemed really long to me. 2 hrs was just to clean/detail the car! Overall though I was pleased with the service and would buy a car from them again. More

Overall, we had an excellent experience and would definitely recommend to anyone. Professional experience from start to finish and we got a great deal on our car! definitely recommend to anyone. Professional experience from start to finish and we got a great deal on our car! More

This is the second time that I purchased a new car from John. John was highly recommended by my sister and brother-in-law. He's not only very professional, but very kind and helpful. I will recommend him t John. John was highly recommended by my sister and brother-in-law. He's not only very professional, but very kind and helpful. I will recommend him to anyone I know who's looking to buy a car!! More

When we were in the market for a new Cadillac, we never would have thought of traveling all the way to Ettleson Cadillac, Buick, GMC, in Hodgkins, IL. In the past, we had only purchased used cars and went would have thought of traveling all the way to Ettleson Cadillac, Buick, GMC, in Hodgkins, IL. In the past, we had only purchased used cars and went to Napleton Cadillac in Park Ridge, IL, which was far closer to our house.The first time we went there we met Chuck Ahonen, whom we frequently refer to as the most straightforward and honest car salesperson we had ever met. We were bummed when Napleton closed a few years ago and thought that we'd never again find a salesperson like Chuck. We decided to Google Chuck Ahonen's name and were thrilled to find out that he was still in the business. We were a bit disappointed to find that Ettleson was so far away, but we decided to travel there anyway so that we could deal with Chuck. We were not disappointed. Chuck was his usual friendly, outgoing self and worked with us to come up with what we felt was a fair trade in on our old car and a good price on a new Cadillac SRX. The other personnel that we worked with at Ettleson were just as friendly and helpful as Chuck. Unfortunately, we am not sure that we will be able to return to Ettleson for service on our SRX simply because it is so far from our house; but, rest assured that when we are in the market for another car, we will be traveling don to Hodgkins, IL to see Chuck Ahnen at Ettleson Cadillac, Buick, GMC. We highly recommend the dealership and, of course, best car salesperson we've ever met, Chuck Ahonen. Frank & Mary Ann Sesko More