Ettleson Buick GMC

Purchase of Certified Used Acadia My experience at the dealership was positive from the get go. Wide range of certified cars available. Ray G was wonderful and helpful from the firs My experience at the dealership was positive from the get go. Wide range of certified cars available. Ray G was wonderful and helpful from the first visit until we drove off the lot. Non-pushy, friendly and down to earth. A true gentleman! Never pushed us to make a purchase. He is one of the reasons we purchased from this dealership. More

Excellent Service I had set up an appointment to view a car that I had seen online. As soon as I arrived at the dealership, Ray Charles was ready to help. He answered a I had set up an appointment to view a car that I had seen online. As soon as I arrived at the dealership, Ray Charles was ready to help. He answered all of my questions thoroughly and I felt very comfortable. The car was ready immediately for a test drive.The whole experience was wonderful. Best dealership experience that I've ever had and I will be back in the future because of Ray. More

Well done. We were pleased with Ray Charles and his kind and considerate approach to assisting us with the purchase of our new car. He made us feel comfortable We were pleased with Ray Charles and his kind and considerate approach to assisting us with the purchase of our new car. He made us feel comfortable as he patiently answered all of our questions. More

Ray is Awesome! My wife stopped by to take a look at the Escalade Platinum. She was looking for a salesperson when Ray popped up and said "Is anyone helping you" Se My wife stopped by to take a look at the Escalade Platinum. She was looking for a salesperson when Ray popped up and said "Is anyone helping you" Seems like a pretty normal start however Ray meant it when he said help. Ray answered all our questions with "I want what's best for you!" and that is the theme he continued with throughout, i have been a sales professional for 35 years and my success is based on this same simple approach. People don't want to be sold, they want to be well informed so they can make an intelligent decision either way. Ray gets it !! The next day we bought the truck and i will be back because of Ray! More

RAY SAVED THE DAY!!!! I have been coming to Ettelson for years on the service side as I appreciate their honesty and customer service. My old Cadillac served me well but it I have been coming to Ettelson for years on the service side as I appreciate their honesty and customer service. My old Cadillac served me well but it died last weekend. Peter and Randy were extremely helpful in towing and letting me know the options for repairing my old car. Unfortunately because of the age and milage, fixing it was unfeasible. I have never in my wildest dreams considered buying a new car but after talking to Ray, he talked me through all of the options available and leasing was the best option for me. He is extremely professional, knowledgeable and patient. He was able to answer all of my questions and he made the car buying experience a pleasure. Ray told me that anytime I need anything (i.e. scheduling maintenance ) to call him. Rob on the financing side was extremely friendly and explained all of the paperwork thoroughly. He very patiently walks you through all of the forms that need to be signed and answers any questions you may have with ease. I really appreciate the great customer service I have received from Ettelson over the years. Now, if someone can get Ray some window tinting in his office...... :) More

BEST SALESMAN EVER !! My husband and I have been purchasing cars from Ray "Charles" Gandurski for the past 11 years .Ray makes the experience of buying a Car's Painless. He My husband and I have been purchasing cars from Ray "Charles" Gandurski for the past 11 years .Ray makes the experience of buying a Car's Painless. He is highly knowledgeable,friendly and a pleasure to do business with . I just bought a CTS Coupe ,Love my car. Thanks Ray !! See you soon Tricia More

WHAT A PROFESSIONAL I THINK FRANK FIORE WAS GREAT AND VERY HELPFUL AND WAS A CLASS ACT WITH US AND.HE UNDERSTOOD OUR NEEDS AND WORKED INTO ARE PRICE POINT. I THINK FRANK FIORE WAS GREAT AND VERY HELPFUL AND WAS A CLASS ACT WITH US AND.HE UNDERSTOOD OUR NEEDS AND WORKED INTO ARE PRICE POINT. More

Wonderful Service!!! I walked into Ettleson with my mind set on a used Cadillac SRX and walked out with a Luxury 2015 Cadillac SRX! I almost could not believe the miracl I walked into Ettleson with my mind set on a used Cadillac SRX and walked out with a Luxury 2015 Cadillac SRX! I almost could not believe the miracle Ray Gandurski worked out for me, he is the best! And it was truly a Blessing. I have never felt more taken care of while purchasing a car. No hassle, friendly and caring spirit. I went to Rizza in Orland last month and left there wanting to call the BBB. I called the manager and had to leave a message telling him how poor my service was, he called back two days later and just brushed my complaints off. I'm glad he did, because I found better service and a better car at Ettleson. Thank you Ray you hard work is appreciated! More

Great Salesman! I continue to be impressed by the quality of attention and service that I receive at this dealership, particularly from Ray Gandurski. I have been le I continue to be impressed by the quality of attention and service that I receive at this dealership, particularly from Ray Gandurski. I have been leasing vehicles since 1987 and throughout this time, I always look forward to working with Ray on a new lease. He is always courteous and goes out of his way to make you feel like you're his only customer! I appreciate the fact that I don't have to play games and bicker over pricing and features on the vehicles. Ray always looks out for your best interests, as a result I'm a lifetime customer of Ray's. Even my wife, who has never trusted car salesmen, is now a fan of Ray's. More

A class act. Never had a better experience at a dealer. If you're interested in a new vehicle Ray Charles Gandurski is your guy. He went above and beyond for us. V Never had a better experience at a dealer. If you're interested in a new vehicle Ray Charles Gandurski is your guy. He went above and beyond for us. Very satisfied and we will return for all future dealings. Thanks Ray!! A quick shout out to Rob Scumaci. Thank you for helping to make this such a pleasant experience at Ettleson Cadillac Buick GMC. Looove my Acadia!! More