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Ettleson Buick GMC

Hodgkins, IL

4.9
1,413 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,413 reviews

September 10, 2018

Quick & Easy Once at the dealership, the Salesman knew what my taste was on the type of vehicle we both were looking for both in style & color. He was ready and wa More

by ROD156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Evans
Sep 11, 2018 -

Ettleson Buick GMC responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. -The Ettleson Cadillac Buick GMC Team

September 09, 2018

oil change I really really appreciate the quiet service waiting lounge. In the other lounge the TV is intrusive and not my choice of channels. I don't care to l More

by jerrylawler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 09, 2018 -

Ettleson Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Jerry. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. -The Ettleson Cadillac Buick GMC Team

Sep 17, 2018 -

Ettleson Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Jerry. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. -The Ettleson Cadillac Buick GMC Team

September 08, 2018

Oil Change Excellent, efficient service and very friendly staff. Very nice waiting room, really appreciated the coffee/tea machine and snacks. Great job taking c More

by BAUNMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Klupshas
Sep 09, 2018 -

Ettleson Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. -The Ettleson Cadillac Buick GMC Team

September 08, 2018

Great service Mike and Luis were such a help. Very hopeful and informative. Would highly recommend this place to others looking for a new or used vehicle. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Calmeyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2018 -

Ettleson Buick GMC responded

We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your vehicle. -The Ettleson Cadillac Buick GMC Team

September 07, 2018

Efficient On time delivery of serviced vehicle makes it easy to do business. It took 2 visits to fix a bluetooth problem amd a verbal misunderstanding over tire More

by donaldmellema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Ahonen
Sep 09, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Regards, Frank Amadeo General Manager 708-215-7323

September 07, 2018

Great experience ! Just got my second car from Ettleson! Keith K. can’t be beat, Michael in finance was so helpful, and Chuck helped me learn all about my new GMC! More

by KT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kissane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jackson , Chuck Ahonen
Sep 09, 2018 -

Ettleson Buick GMC responded

Thank you for the glowing review. We are more than happy to learn of your second purchasing with us! We take pride in our customer service and do whatever we can to have our customers leave happy. Let us know if we can do anything for you in the future! -The Ettleson Cadillac Buick GMC Team

September 05, 2018

Good Service Was able to get a 'same day' appointment for a new battery. Vehicle was in and out, as promised by Brian in the Service Department. More

by LS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Service Department
Sep 06, 2018 -

Ettleson Buick GMC responded

We're excited to see that our team took care of you and that everything went very smoothly. We hope to see you again in the future. -The Ettleson Cadillac Buick GMC Team

September 05, 2018

Great Experience Great dealership and great service. Our last 4 vehicles have been through Ettleson and they have always been fantastic to work with. We would reccomen More

by LIZTOMICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Calmeyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2018 -

Ettleson Buick GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. We are glad your experience with our team has always been great. We aim to turn every person that visits us into a repeat customer. -The Ettleson Cadillac Buick GMC Team

September 02, 2018

Running board mounted The running board Arrived quickly, it was scheduled for installation the next day . The work was completed when promised. Car wash is a nice perk. More

by PEAKRANCHERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ettleson Buick GMC
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2018 -

Ettleson Buick GMC responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Take care! -The Ettleson Cadillac Buick GMC Team

September 01, 2018

A pleasant experience I am very pleased with my new Cadillac. I found the sales person very informative and it was a pleasure to work with him to get the deal done . More

by TK1153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Ahonen
Sep 02, 2018 -

Ettleson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. -The Ettleson Cadillac Buick GMC Team

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