Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ettleson Buick GMC
Hodgkins, IL
1,413 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,413 reviews
September 23, 2018
Incomplete! I purchased a certified vehicle 3 weeks ago. After 2 service visits my vehicle still has some issued that have not been resolved. I have been update I purchased a certified vehicle 3 weeks ago. After 2 service visits my vehicle still has some issued that have not been resolved. I have been updated by your sales department that my issues will be resolved soon. I will refrain from further comments until after my 3rd visit. More
by thebrothers1
Verified CustomerEmployees Worked With
Rafael Esparza
September 22, 2018
Oil Change I just love great customer service. I’ve been dreading going to get an oil change for weeks now. My light came on and I still haven’t made the appoi I just love great customer service. I’ve been dreading going to get an oil change for weeks now. My light came on and I still haven’t made the appointment. So I get a call from the dealership saying they got notification that my oil was low. I said yes but I just haven’t had time to fit it in my schedule. So he said I can have someone pick up your vehicle and drop off a loaner. Yesss!!! More
by OMIKASHORTER
Employees Worked With
September 22, 2018
Excellent service department. Brian was super helpful even found me a rebate on my new tires. Texted me updates...all good!!! I highly recommend this service departme department. Brian was super helpful even found me a rebate on my new tires. Texted me updates...all good!!! I highly recommend this service department! I always have a great experience. More
by pampaz
Employees Worked With
September 21, 2018
The whole crew was very professional and courteous. Very professional and courteous staff . Bla is your time for tomorrow night to come tomorrow night and Saturday morning let us have some good night a Very professional and courteous staff . Bla is your time for tomorrow night to come tomorrow night and Saturday morning let us have some good night and let More
by DSTASKIE
September 21, 2018
Much better experience than last time Brian Greene in the service department was very kind, helpful, and more respectful than another man in service I have had to deal with. If I ever brin Brian Greene in the service department was very kind, helpful, and more respectful than another man in service I have had to deal with. If I ever bring my car in again, I will definitely ask for him! More
by Denali15
Employees Worked With
Brian Greene
September 20, 2018
Paul is very helpful I was very satisfied with the service center. Paul was very helpful. Also the man who help me reserve my loaner car was extremely professional and p I was very satisfied with the service center. Paul was very helpful. Also the man who help me reserve my loaner car was extremely professional and pleasant More
by kellygray2002
Employees Worked With
Not sure if the name. Works in loaner dept
September 20, 2018
Scheduled maintenance, and a slow leak in one tire. Excellent job overall, as usual. Randy Cronin took the time needed to have the tire checked well and did find the problem. I did get a new tire, and a Excellent job overall, as usual. Randy Cronin took the time needed to have the tire checked well and did find the problem. I did get a new tire, and all is well. Great service overall. Great job done be Randy and the mechanics. More
by RUGELEY77
Employees Worked With
Randy Cronin
September 20, 2018
Great job Brought my XT5 in as discussed, serviceman was courteous and thorough. Was notified when service was completed, and a complete detailed explanation wa Brought my XT5 in as discussed, serviceman was courteous and thorough. Was notified when service was completed, and a complete detailed explanation was provided. My XT5 was washed and delivered on time. Thanks to all your staff. More
by ALLU2
Employees Worked With
Randy Cornin
September 20, 2018
It's about having good communication and excellent service Tony in service department very understanding and happy to take good of his customers and direct you to the right people whomever could help you Tony in service department very understanding and happy to take good of his customers and direct you to the right people whomever could help you More
by DENEENBECKHAM
Employees Worked With
Tony in sales department , Karen Lucas
September 20, 2018
Extremely satisfied I had a 11 o’clock appointment, Brian took me in as soon as I got there, I informed Him that I have to be on my way in an hour, 50 minutes later, oil I had a 11 o’clock appointment, Brian took me in as soon as I got there, I informed Him that I have to be on my way in an hour, 50 minutes later, oil changed, tires rotated, engine checked, car washed, thank you so much Brian, love your service department! More
by TERESA52
Employees Worked With
