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Ettleson Buick GMC

Hodgkins, IL

4.9
1,413 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,413 reviews

September 29, 2018

Randy is the best When I called. I had a pen stuck in my tire. So Randy said come on in. Problem was fixed. I was on my way. More

by Ciampi1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Calmeyn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Ettleson Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! -The Ettleson Cadillac Buick GMC Team

September 29, 2018

Service repair Time on service drive takes to long to be acknowledged and calling in to writer too long getting back. Heather great job. Work excellent and timely More

by buick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kuehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to share your experience with us. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Drive safely! -The Ettleson Cadillac Buick GMC Team

September 28, 2018

Sales man I found dealing with salesman Mike Calmeyn to be a good experience. He is very through in his knowledge of the cars and is a pleasure to deal with. More

by JACORR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 01, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to provide this feedback, JACORR. Mike is truly an invaluable asset and we are glad you had the opportunity to work with him. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. -The Ettleson Cadillac Buick GMC Team

September 28, 2018

Cadillac SRX Repair and oil change They did a great job on both repairs and as usual on the oil change and tire rotation!!! I definitely will be going back!!! I would recommend them.. More

by rochey50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul in Service
Oct 01, 2018 -

Ettleson Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call or visit us if we can help with anything at all. -The Ettleson Cadillac Buick GMC Team

September 27, 2018

Excellent Dealer Awesome people to do business with. John K. knows me and always keeps me in mind when it’s time to upgrade my car. Super fast and friendly. More

by MENGONZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jackson, John Krystinak
Sep 28, 2018 -

Ettleson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with John and we look forward to working with you again down the road. -The Ettleson Cadillac Buick GMC Team

September 27, 2018

Excellent I came in for full service for an oil change and tires rotation. He was able to tell me how long service would be. And it didn’t take that long. I was More

by mike3240
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Sep 28, 2018 -

Ettleson Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! -The Ettleson Cadillac Buick GMC Team

September 27, 2018

Quick and competent Oil change, tire rotation and multi-point checkup all done in an hour. Service done was explained to me when completed and I was on my way. More

by Aldeela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony in Service Dept.
Sep 28, 2018 -

Ettleson Buick GMC responded

Thank you for reviewing your service experience, Aldeela! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Drive safely and always feel free to reach out with any service questions. -The Ettleson Cadillac Buick GMC Team

September 26, 2018

Great service on recall! My truck had a recall made a appointment on Saturday and came in in Tuesday everything was corrected and truck was washed too! Dealer is always clean More

by Octavio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Calandriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Ettleson Buick GMC responded

We are thrilled to hear that you enjoyed your service experience, Octavio. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. -The Ettleson Cadillac Buick GMC Team

September 24, 2018

Easy and Pressure Free! I had already viewed the car I wanted online before coming into the dealership. Dave Garza, my salesman, was very friendly right off the bat! Dave was More

by ccmadej
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2018 -

Ettleson Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. -The Ettleson Cadillac Buick GMC Team

September 23, 2018

Escalade Security Module 1999 Due tp part availabllity, we had to wait almost 2 months for the repair to complete. Working with Brian Greene, he kept us posted on delivery of the More

by CHESTER.TOKARZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Sep 24, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! -The Ettleson Cadillac Buick GMC Team

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