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Ettleson Buick GMC
Hodgkins, IL
1,477 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,477 reviews
October 24, 2018
Outstanding service at Ettleston Cadillac! I have bought and serviced my vehicles at Ettleston Cadillac for about 6 years and always get great service from all staff from porter, service writer I have bought and serviced my vehicles at Ettleston Cadillac for about 6 years and always get great service from all staff from porter, service writer, cashier and dont’t forget Dan in sales. Thanks Again! More
by Octavio
Verified CustomerEmployees Worked With
Randy
October 24, 2018
Purchased 2018 Encore Stopped by Ettelson to look a car salesman was wonderful and I’m happy with my new Buick Encore. I was not pressured to make a purchase. Stopped by Ettelson to look a car salesman was wonderful and I’m happy with my new Buick Encore. I was not pressured to make a purchase. More
by Virgina F
Employees Worked With
Michael Jackson , Bill Sharkey
October 24, 2018
Dan is the man! I have bought over #6 cars and truck from Dan and every time everything go smooth and as planned plus they keep all promises as stated! I have bought over #6 cars and truck from Dan and every time everything go smooth and as planned plus they keep all promises as stated! More
by Octavio
Employees Worked With
October 23, 2018
Service always completes on time Professional and courteous staff Clean facility Comfortable customer waiting area Work completed right the first time always completes on time Professional and courteous staff Clean facility Comfortable customer waiting area Work completed right the first time Appreciate the car wash More
by Dm0226
Employees Worked With
Brian Greene
October 23, 2018
Service department Look, I dont want everything for free, but if my car has bumper to bumper I expect the service department to know that . Not try to charge me $600 dol Look, I dont want everything for free, but if my car has bumper to bumper I expect the service department to know that . Not try to charge me $600 dollars to change a thermostat and 2 trans lines . My car has been in service 7 times in 2 years and everytime Brian Greene tries to charge me for repairs to my car. This guy is so miserable everytime I go there. Not friendly at all..hes even yelled at my wife at one of the service appointments. I really think he is a racist.... but not all employees at ettleson Cadillac are bad , but they do have a few bad apples. Joe Kendall is the best of them all, great guy and knows how to treat people .... More
by Nattynate
Employees Worked With
Brian Greene
October 23, 2018
Very thorough. Staff is knowledgable and very helpful. I appreciate being updated on status of repairs. Convenient for drop off and pick up. I would recommend Ettles Staff is knowledgable and very helpful. I appreciate being updated on status of repairs. Convenient for drop off and pick up. I would recommend Ettleson service. More
by KSPINATO
Employees Worked With
Brian Greene
October 23, 2018
Cadillac Servicing I brought my Cadillac in for service and I thought the dealership was very professional I how they handled the job. I didn’t experience a long waiting I brought my Cadillac in for service and I thought the dealership was very professional I how they handled the job. I didn’t experience a long waiting time and the repair people were able to pinpoint exactly the work that needed to be done. they serviced my car quickly and I didn’t have to wait too long before they finished the work. More
by KEVIN.WILLIAMSLLC
October 21, 2018
Excellent service I was taken care of very fast and efficiently. Work was done and car was washed and delivered back to me in a timely fashion . I was taken care of very fast and efficiently. Work was done and car was washed and delivered back to me in a timely fashion . More
by ps5433
Employees Worked With
Brian Greene
October 20, 2018
Pleasant experience DAVID GARZA IS A TRUE PROFESSIONAL!I FELT RELAXED AND CONFIDENT THAT I MADE THE RIGHT CHOICE.I WOULD HIGHLY RECOMMEND DAVID TO ANYONE BUYING A NEW CAD DAVID GARZA IS A TRUE PROFESSIONAL!I FELT RELAXED AND CONFIDENT THAT I MADE THE RIGHT CHOICE.I WOULD HIGHLY RECOMMEND DAVID TO ANYONE BUYING A NEW CADILLAC. More
by Paul xt4
Employees Worked With
October 20, 2018
Update of Navigation for 2018 Buick LaCrosse Anthony Lascola was my customer service representative who took care of me. He was courteous and professional in dealing with my service issue. Anthon Anthony Lascola was my customer service representative who took care of me. He was courteous and professional in dealing with my service issue. Anthony has taken care of me at Ettleson Cadillac several times. Each time he has greeted me so positively and made me feel very welcome. Anthony has an excellent attitude about his work and does so well in making Ettleson’s customers feel assured that we are in good hands. Thank you, Anthony, and keep up the good work. More
by WPEDRYC
