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Ettleson Buick GMC

Hodgkins, IL

4.9
1,477 Reviews
Ettleson Buick GMC has been part of the Hodgkins, IL community since 1968. Our Dealership has since grown into a haven for drivers throughout Greater Chicago land who are looking for quality automotive experiences. With stellar sales, service, parts and financing, as well as a first-class selection of Cadillac, Buick and GMC models, it’s hard to beat what we offer at Ettleson!
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6201 South La Grange Road

Hodgkins, IL

60525

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Showing 1,477 reviews

October 28, 2018

Had to go back twice for one problem. Went twice for one problem. I didn't believe the explanations I got, to me it sounded like an excuse without admitting a fault. Mechanics left seats, More

by Buickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Greene
Oct 29, 2018 -

Ettleson Buick GMC responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression that you received from our dealership is unacceptable. We would sincerely appreciate the opportunity to amend the situation, so please don't hesitate to contact me directly. Regards, Frank Amadeo General Manager 708-215-7323

October 28, 2018

Amazing service I talked to Brian Green at Ettelson after being turned away from the dealer that I actually purchased my brand new 2018 yukon Denali from. He was more More

by Gags95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The rental car department, Brian Greene
Oct 29, 2018 -

Ettleson Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! -The Ettleson Cadillac Buick GMC Team

October 26, 2018

Love My Dealership I have purchased many cars from this dealership and I always, always have my service done here. They are very helpful and I’m always comfortable. More

by MSBULLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ettleson Buick GMC
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy , John Krystinak, Brian Greene
Oct 29, 2018 -

Ettleson Buick GMC responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our service team was there to provide you with such exceptional care! -The Ettleson Cadillac Buick GMC Team

October 26, 2018

Never lets me down From making the appointment through getting my vehicle Service is always excellent. Greeted by Service Adviser right away, explains everything in deta More

by TMKNOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Oct 29, 2018 -

Ettleson Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! -The Ettleson Cadillac Buick GMC Team

October 25, 2018

Wonderful service Dave and the whole team were professional yet personable from start to finish. I never felt rushed and they went out of their way to make sure I felt More

by hgirestoration@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jackson
Oct 26, 2018 -

Ettleson Buick GMC responded

Thank you for your great review! We're glad to have Dave on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! -The Ettleson Cadillac Buick GMC Team

October 25, 2018

Tony was wonderful. Your prices are much too high. Over 60.00 for wiper blades is ridiculous. I will take my car for basic services somewhere else. I wanted to keep m More

by sghasman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Oct 26, 2018 -

Ettleson Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us directly at your convenience. -The Ettleson Cadillac Buick GMC Team

October 24, 2018

Easy peasy Service department very easy to work with, no problems. Got a loaner so I wasn't inconvenienced at all. Overall I'd say I am a happy customer! More

by JANBARANEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 24, 2018 -

Ettleson Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. -The Ettleson Cadillac Buick GMC Team

October 24, 2018

Buying a Cadillac XT5 Joe Kendall was very helpful and looked at all options open to me to get what I wanted. The young lady who showed me the the technical details of th More

by Mbhanrahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Amadeo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Ettleson Buick GMC responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. -The Ettleson Cadillac Buick GMC Team

October 24, 2018

Tire were bad I needed tires got a fair quote from Brian he set up a loaner and got the car done and back to me quickly I’ve always get taken care of by Brian More

by trod63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Greene
Oct 24, 2018 -

Ettleson Buick GMC responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. -The Ettleson Cadillac Buick GMC Team

October 24, 2018

Wonderful service ! I would recommend my friends and family because I truly had a great experience with Ettleson and I will purchase vehicle from there in the future ! More

by VANGOCOLLECTIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Ettleson Buick GMC responded

I am happy to hear your time spent with our team was pleasant. Congratulations on your new car! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. -The Ettleson Cadillac Buick GMC Team

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