Ettleson Buick GMC

I can appreciate the thorough service I received to put me I appreciate the thorough service I received to put me in the vehicle I desired and finding incentives to accommodate the car note that is doable I appreciate the thorough service I received to put me in the vehicle I desired and finding incentives to accommodate the car note that is doable More

Doing it right I have found good regular guidance and advice and punctual servicing. Dan keeps me on track with options and opportunities. I am a believer and am st I have found good regular guidance and advice and punctual servicing. Dan keeps me on track with options and opportunities. I am a believer and am staying the course. More

I'm very satisfied with my experience Brian really wonderful Great service very friendly service kept me updated great price this is the only place I trust for all my autos and to drain green Great service very friendly service kept me updated great price this is the only place I trust for all my autos and to drain green More

Good, fast service My interlink screen was broke. I took it in. On my first visit, I was informed that they had to order the part. It was late on Friday, so they said it My interlink screen was broke. I took it in. On my first visit, I was informed that they had to order the part. It was late on Friday, so they said it probably wouldn’t arrive until Wed. or Thur. & it would take about 2 to 3 hours to fix. They would call me when it arrived. No call, so on Thur. I called. Part was in. Couldn’t get an appointment until the next Monday. Wasn’t happy I had to go that long with no screen or radio, but ok. On Monday the part was put in. Took an hour. Everything’s working fine. More

It was a long process but it was worth it The salesman was very good he saw us looking at vehicles in the lot and approached us and introduced himself and asked us did we need help and the nex The salesman was very good he saw us looking at vehicles in the lot and approached us and introduced himself and asked us did we need help and the next thing we were buying a suv he made us feel confident in our purchase More

Eric’s 2018 Ettleson Experience Over the past six months I’ve been working closely with the sales manager to determine the best options for me to end my current lease and enter into Over the past six months I’ve been working closely with the sales manager to determine the best options for me to end my current lease and enter into a new lease. Brian was very helpful in putting together a new car option that minimized my outgoing expenses while maintaining a payment that was fair and equitable to my budget. The entire staff at Ettleson Cadillac is very friendly and helpful and provided me with the service and satisfaction that I would expect from purchasing a Cadillac. I would highly recommend Ettleson to anyone seeking to purchase or lease a new vehicle or take your car in for service. I’ve been very satisfied with my relationship over the past three years. Sincerely, Eric More

Review of Ettleson's GMC-Buick Customer service has always been extraordinary when taking my 2014 Terrain in for oil change, live, and tire rotation. Paul is excellent, as is Randy Customer service has always been extraordinary when taking my 2014 Terrain in for oil change, live, and tire rotation. Paul is excellent, as is Randy & staff. Recently, Andy chauffeured me back to the Chicago Laborers' District Council (with courtesy and professionalism) in time to make my 8:00 AM meeting. Ettleson's then made sure I was notified of any work performed on the vehicle, and asked if I also needed a return ride back to the dealership. I highly recommend Ettleson's in Countryside, IL. Keep up the great work! Mark A. Pavlis, LMCC More

Too much one-sided information Sched an oil change & follow up on an AC recharge for my 2013 Enclave. Took 2.5 hours. They rotated my tires w.o. asking (I had them done 2 mos. prior Sched an oil change & follow up on an AC recharge for my 2013 Enclave. Took 2.5 hours. They rotated my tires w.o. asking (I had them done 2 mos. prior). Said I needed new rear evaporator & blower motor (due to size of new replacement evap) $1450+ Recommended brake job $800+ Total estimate almost $2400. As lot to process and review as a result of an oil change appointment. I'll have to rely strictly on my neighborhood mechanic from now on. More

Satisfied Customer I'm sure you have many compliments about the service! Been a customer for over 15 years and service is still great! Randy K, dynamite guy to work with I'm sure you have many compliments about the service! Been a customer for over 15 years and service is still great! Randy K, dynamite guy to work with. More

Great Service I have always received the highest quality and affordable service from Ettleson. The advisors are knowledgeable and provide excellent advice to keep y I have always received the highest quality and affordable service from Ettleson. The advisors are knowledgeable and provide excellent advice to keep your car in top condition. More